Boston Moving Company Partners with Flutter to Give Away Free Allston Christmas Move

The notorious Boston moving date, September 1st, is just around the corner. Nicknamed “Allston Christmas,” September 1st is the date when 79% of Boston’s leases begin. This move date is infamous in Boston, the roads are jammed with moving and rental trucks and the streets are flooded with abandoned belongings. In an effort to make this miserable moving day a bit brighter for one Boston resident, Olympia Moving & Storage is teaming up with Flutter, an online fund-raising platform. A $8 donation to Special Olympics Massachusetts via Flutter gives Bostonians the chance to win the Allston Christmas gift of a free move on September 1st.

Enter to win a free move on Allston Christmas!

Click here to enter to win the free move on Allston Christmas September 1st!
Click here to enter to win the free move on September 1st!

“Having run the @BostonTweet Twitter account for 8 years I know how popular and dreaded September 1st is in the city,” says Flutter founder Tom O’Keefe. “I thought partnering with Olympia Moving to make moving easier for someone would be very timely and help raise a lot of money for the Special Olympics Massachusetts.”

Flutter was created by Tom O’Keefe last year as a way to get more people involved with charitable donations, regardless of their income. The idea was to create the opposite of an auction and give everyone the chance to win a prize for donating to charity regardless of their financial wealth. So far they have raised almost $70,000 for Boston-area charities.

“We’re very excited to be partnering with Flutter for this Free Move for Allston Christmas contest,” says Michael Gilmartin, President of Olympia Moving & Storage. “Flutter has raised thousands of dollars for local charities, and it’s an innovative way to raise funds for another partner of Olympia’s, Special Olympics Massachusetts.”

Special Olympics Massachusetts was the natural choice to benefit from this campaign, as Olympia Moving & Storage has been a corporate sponsor of the organization since 2013. Olympia Moving & Storage provides free logistics services for Special Olympics’ competitions and fundraisers, and contributed over $50,000 in monetary and in-kind donations to Special Olympics athletes last year.

Boston residents can enter to win the free move via Flutter’s website, at https://www.experienceflutter.com/experiences/merry-allston-christmas.

In case you don’t win, you should reach out to Olympia Moving & Storage for a free Boston moving estimate online or by calling 800-222-4744.

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Olympia Opens New Philadelphia Moving Company Location

Philadelphia PA Moving Company
Olympia Moving & Storage is now open in Philadelphia, PA

Olympia Moving & Storage, a leading moving company in Boston and Washington DC, announced the opening of their newest Philadelphia moving company location.

“We are looking forward to bringing the Olympia Moving experience to families in Greater Philadelphia,” said Michael Gilmartin, President and Founder of the Boston-based moving company. “We chose Philadelphia as our newest location in response to the demand from area relocation and real estate professionals. Philadelphia’s historic homes, new condos, and universities are a perfect fit for Olympia’s 25 years of experience.”

Olympia Moving & Storage uses highly-trained moving experts, technology, and an extensive a-la-carte menu of services to provide families with a move that goes far beyond lifting boxes.

In addition to local, interstate, and international moving and storage, the new Philadelphia moving company offers relocation concierge services, designed to assist families in the luxury market with every aspect of their move. Olympia’s moving consultants recommend services to make the process smoother or accommodate for high-value items or antiques. Olympia’s concierge services include building custom crates for art, professional organizing, maid cleaning, car, and even pet relocation.

Olympia uses a combination of personalized customer service and technology to ease pre-move jitters and ensure a seamless move. Each client is assigned both a dedicated move consultant and coordinator to plan the move, guide families through the process, and be responsive to client needs. Olympia Moving customers can also track and manage their move online via the Olympia Move Portal, where they can sign and download documents, review details, access moving resources, and more.

Most importantly, Olympia Moving & Storage employs the best full-time moving professionals in the industry. Olympia’s movers practice their skills in the fully furnished Olympia Training House before stepping foot in a client home for the first time. The crews’ extensive training includes packing, furniture and home protection, moving, furniture assembly, and customer service.

“Our goal is to redefine the moving industry. We work with families to eliminate the stress and intimidation from the move so they can concentrate on enjoying their new home,” says Michael Gilmartin. “We’re excited to show Philadelphia that there’s a better way to move.”

If you’re in need of a move in Greater Philadelphia, Southern New Jersey, or Northern Delaware, request a free, no obligation moving estimate online or by calling 610-651-6090

Olympia Moving Donates Heavy Lifting to Special Olympics Massachusetts Summer Games

Olympia Moving at last year's Special Olympics Massachusetts Summer Games Move-In
Olympia Moving at last year’s Special Olympics Massachusetts Summer Games Move-In

On Friday, the athletes of Special Olympics Massachusetts will be greeted by the professional movers of Olympia Moving & Storage as they arrive at one of their most anticipated events of the year: Summer Games. The Olympia Movers cheer the teams as they pull in before unloading the buses and moving them into their dorms for the weekend, bellhop style.

The move-in to Summer Games is just one part of Olympia Moving & Storage’s role as the official logistics sponsor of the event. This is the Boston moving company’s fourth year donating services to the competition for athletes with intellectual disabilities.

Special Olympics Massachusetts Summer Games takes place June 3 – 5 at the Harvard University Athletic Complex and Boston University. Over 2,000 athletes with intellectual disabilities across Massachusetts will come to Boston to compete in sports including track & field and athletics. The event strives to promote the athletes’ abilities instead of focusing on disabilities and encourages their health.

“Our movers look forward to greeting the athletes at Summer Games each year,” says Michael Gilmartin, President of Olympia Moving & Storage. “During our past four years of sponsorship with Special Olympics Massachusetts, we’ve found that the athletes’ determination and positive attitudes inspire our team.”

“Special Olympics Massachusetts is grateful to the great staff of Olympia who volunteer their time to give our athletes a great weekend every June and for all they do year round to support our program,” says Matt Ruxton, Vice President of Sports at Special Olympics Massachusetts. “Their great staff that is willing and ready to do anything to make our events go as easy and smooth as possible.”

In addition to athlete move-in, Olympia Moving & Storage provides equipment transportation, move-out, and break-down assistance to Summer Games. The donation is part of the company’s year-round sponsorship of Special Olympics Massachusetts. Last year the Boston moving company donated over $50,000 in monetary and logistics donations to the organization

To learn more about Olympia’s sponsorship of Special Olympics, visit olympiamoving.com/specialolympics

Olympia Moving Launches Online Client Portal

Olympia Move PortalIn an industry that under-utilizes technology, Olympia Moving & Storage has a track record of leveraging technology to deliver better results. The Boston and Washington DC moving company’s latest innovation is The Olympia Move Portal, an online dashboard where customers can log in to track and manage their move.

Olympia Moving & Storage is the first local moving company to offer their customers this level of transparency into the moving process. From the moment a client initiates a move with Olympia Moving & Storage, they receive a log in to view dates, addresses, and details. Clients can also e-sign, download move-related documents and interact with their moving quotes and inventories.

The portal also provides a resource center with helpful tools and tips to ensure a successful relocation and avoid surprises on move day. Clients can message their assigned move advisor, access how-to videos, and update their address with subscriptions and the USPS.

“Timely information about a move isn’t just a convenience, it’s a necessity and a huge stress reliever,” says Michael Gilmartin, Founder and President of Olympia Moving & Storage. “Our goal with The Olympia Move Portal is to simplify planning, make our client communication seamless from start to finish, and provide a more green approach. Ultimately, we want our customers to feel confident on move day, knowing exactly what to expect.”

Olympia Moving & Storage worked in partnership with Moveware, a leading provider of software for the moving & storage industry, to develop the Olympia Move Portal. “Olympia Moving have consistently proven to have a vision for what they want our technology to do for their clients and have been extremely involved and helpful in our software development,” says Ramiro Quiros, North American Manager for Moveware. “The Olympia Move Portal is the most recent innovation from that collaboration. We believe the results are outstanding and will have a transformative impact in client satisfaction.”

Olympia Moving anticipates that the portal will become a standard for the industry in years to come; and has plans for additional technological developments to help realize efficiencies and evolve their service offering.

Olympia Moving & Storage has been relocating Boston and Washington, DC area families for more than 23 years. In addition to the Olympia Move Portal, the Olympia relocation experience features a crew of well trained relocation professionals, a personal move coordinator, specialized concierge services, and countless resources to prepare their clients for moving day.

Do you want to move with a company that uses technology to make your relocation experience easier? Click here to request a free, no obligation moving estimate or give us a call at 800.222.4744.

Introducing The Video Move Survey

cd14221f-bb58-47f2-9105-50b0ddbe876fSo you’ve made the decision to relocate. You’re doing your due diligence by getting estimates on what it’s going to cost to move. Let’s be serious, you’re busy. You don’t have time to put your life on hold to plan your relocation.

Olympia Moving & Storage knows that, so we made move planning easier with the option of getting a free moving estimate via video surveys. If you can’t change your schedule and turning your week upside down to meet with one of our moving consultants in-person, we can easily connect with you at your convenience and do a move planning walk through with just a few clicks on your phone or tablet.

As a premier moving company, Olympia Moving & Storage is always looking for ways to reach our customers in innovative and creative ways and what better way than to make your survey fit more easily into your schedule?

Sounds hard? Think again. If you opt for the video move survey option to inventory your home it’s as easy as a Facetime:

1. Intro call with an Olympia moving consultant to get an idea of the nature and specifics of your relocation
2. Our moving consultant will offer to review your move and belongings in person at your home, on the phone, or through a video survey Olympia
3. The Olympia consultant sends you an email invite to your video move survey via a link
4. You download the Crater app & connect with your Olympia consultant
5. Your Olympia Moving consultant will guide you through the walk through to discuss the specifics of what you’ll be moving

The other option for those interested in a video move survey option is to request your video survey directly from olympiamoving.com. Use the request an estimate form in the right-hand header of this page and click “request a video move survey” to schedule a video survey for a time that is convenient for you.

1. Choose your home type apartment video estimate
a. (studio, 1 bedroom, 2 bedroom)
    b. single family home
2. Preferred date of video survey
3. Preferred time of video survey
4. Some basic contact information so we can contact you
5. The option to add the video move survey to your personal email calendar

The video move survey option gives you the freedom to get your move-specific estimate at your convenience instead of re-arranging your life to meet with a sales representative. The best part is that the entire survey is recorded and saved, so you won’t have to worry about forgetting anything – you can easily review your survey and inventory afterward.

In the event that you aren’t able to set a time that works with both you and your salesperson, you can also do a self-survey that will also be saved and accessible by both you and your salesperson. Getting an estimate has never been easier!

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Olympia Moving and Storage Reviews: Client Satisfaction 2015

Olympia Moving Customer

Olympia Moving & Storage moved almost 5,000 families in 2015, and our clients continually review Olympia Moving via client satisfaction surveys they receive after their move. These reviews help our leadership and staff carefully track our quality quickly respond to outstanding issues. Here’s how Olympia Moving & Storage performed in 2015 as reviewed by our clients.

Olympia Moving and Storage Reviews 2015 Results

Click here to view the full report.

Highlights from the 2015 report

  • 94% of our clients were satisfied with their sales representative
  • 94% of our clients were satisfied with their move coordinator
  • 95% of our clients were satisfied with their crew
  • 97% of our clients said our staff and crew was professional and courteous
  • 94% of our clients would hire us again for their next relocation

The Olympia Moving team is proud of the consistently high scores we receive from our clients. It’s no secret that the moving industry has a reputation for inconsistent or sub-par customer service, but our clients’ satisfaction with Olympia Moving far exceeds not only the moving industry’s standards for customer service, but most service industries’ standards. Moving is a challenging service to provide. Olympia Moving goes into clients’ homes and handles their precious possessions under sometimes emotional, stressful, and overwhelming circumstances where a lot can go wrong. Despite these obstacles, our clients’ satisfaction with their moving services with Olympia Moving is exceptional.

How Olympia Moving Uses the Client Satisfaction Survey

Our clients’ satisfaction is the result of the Olympia Moving team’s hard work and dedication and our leadership’s commitment to constantly challenge mediocrity. The client satisfaction survey is just one part part of Olympia’s Total Quality Management program. Olympia’s managers meet to review the results of the client satisfaction survey and implement action steps to improve our weaknesses. The client satisfaction scores are also analyzed by employee to inform training and personnel decisions. The moment new Olympia Moving and Storage reviews are received from a client, they are immediately disseminated among all staff and crew members involved in the move and their managers, either to boost morale or resolve outstanding issues.

In addition to our clients feedback in these reports, you can also read out recent clients’ comments about their experience on our testimonials page, or view our ratings on review websites such as the Better Business Bureau, Google+, Angie’s List, and Yelp.

If you’re ready to move with a well-reviewed Boston or Washington, DC moving company, click here to request an estimate, or give us a call at 800.222.4744.

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Announcing Olympia’s New Mansfield MA Moving Company Location!

Mansfield MA moving companyOlympia Moving & Storage, a premier Boston moving and storage company, is proud to announce the opening of Olympia’s second Boston area location in Mansfield, MA.

“We are proud of our hard-earned reputation,” says Michael Gilmartin, Founder and President of the company. “The growing demand for Olympia’s services is built on our reputation, and is really what prompted the expansion.”

Olympia Moving & Storage chose Mansfield because it provides better access to the South Shore, and towns such as Franklin and Medway. The Mansfield facility is located at 290 Forbes Boulevard; with easy access to I-95 & I-495.

Olympia Moving's new Mansfield MA storage facility
Olympia Moving’s new Mansfield MA storage facility

The 80,000 sq. ft. state-of-the-art warehouse is the company’s largest facility to date. “We exceeded capacity in our Watertown location” says Michael Gilmartin, “Mansfield will feature 2,000 additional storage units along with a comprehensive training facility for our moving teams. This is a big step for us and reflective of past success and our commitment to responsible growth. Over time, I also believe this location will create a lot of jobs.”

The training center in the facility will be for both current and new employees. The Mansfield facility has a seminar room for classroom training and a model home inside the warehouse where crew members can practice their technique in a realistic setting.

Since acquiring the warehouse, the Olympia Team has been working hard to ensure that the Mansfield location is up to standard. This includes a 24-hour security system, climate control, a dedicated warehouse staff, and an immaculately clean space.

Olympia Moving is exciting to bring their premier moving and storage services to the families and businesses in the Mansfield, MA area!

Are you moving in Eastern Massachusetts or Rhode Island and looking for a Mansfield MA moving company? Click here to request a free, no obligation moving estimate or give us a call at 800.222.4744.

Boston Moving Company and Northern Virginia Moving Company Trends 2015

Olympia Moving was proud to move thousands of happy families in 2015! We decided to take a look back at the year’s moves and dig out some interesting moving trends in the numbers.  Here are some infographics and observations on our findings:

Boston on the Move 2015 Trends by Olympia Moving & Storage2015 Boston Moving Trends

We started by taking a look at trends among the families we moved in our Boston moving company branch in Watertown, MA.

  • Boston-area families seem to be seeking warmer climates, as California, Florida, and Texas are among the top states we moved families to last year.
  • Bostonians also look to move to bigger metro areas in states such as California, Virginia, and New York.  The high number of families we move to Virginia might also be influenced by our second location in Alexandria, Virginia.
  • Most Boston-area moves occur in the summer, due to the good weather and the summer school break.  The most popular month to move is July, but due to the influence of universities and rental turnovers, the popularity of August moving days is higher than in other parts of the country.
  • Olympia Moving & Storage moved families all over the world in 2015, and 94% of our clients said they would choose us for their next relocation.

Northern Virginia on the Move 2015 Trends by Olympia Moving & Storage2015 Northern Virginia Moving Trends

We also looked at trends among families we moved in our Washington DC moving company branch in Alexandria, VA.

  • The most Northern Virginia families we moved interstate were relocating to the nearby states of the District of Columbia and Maryland.  A large number of Northern Virginia families shipped up to Boston and moved to Massachusetts.  One reason we moved so many NOVA families to the Bay State may be due to the location of our Boston branch.
  • Many Northern Virginia families also looked to escape the cold by moving to California and Florida.
  • Moving in Northern Virginia starts to pick up in April, peaking in June.

Are you moving in 2016?

If you’re looking to move from Boston or Northern Virginia to these states, or any other states, we’re looking forward to guiding you through every step of the relocation!  Get started by requesting a free, no obligation moving estimate or give us a call at 800.222.4744

Olympia Moving Delivers Toys to the Big Wishes Gift Drive

Congrats to Coldwell Banker Residential Brokerage of New England for filling TWO Olympia Moving & Storage trucks full of gifts and toys for The Home for Little Wanderers Big Wishes Gift Drive!

The generous agents & communities around Coldwell Banker offices collected the thousands of gifts including laptops and bikes!  The gifts will go to needy families in the Boston area in The Home’s care, making their holiday seasons a little brighter.

Olympia Moving & Storage donates logistics assistance to the drive every year, picking up the gifts from the Coldwell Banker offices and delivering to the Home for Little Wanderer’s Toy Room in Rosindale.  Coldwell Banker has filled an Olympia Moving truck with gifts every year, so our crew was pleasantly surprised to discover that the gift drive would require two trucks this year!

We got this note of thanks from the Facilities Coordinator at Coldwell Banker:

We want to thank you for your help again with this year’s toy drive! As you probably know, this year we had two full trucks of toys to donate (the most ever!) and it would not have been possible without Olympia’s help! Deb even said that we donated more toys than Walmart and Bernie & Phyl’s. There will be a lot of happy children this Holiday season! Again, thank you for everything you do for CBRB and Happy Holiday’s!

We hope the families that receive these will have a brighter Christmas! More on Olympia Moving & Storage’s community involvement:

2015 Holiday Playlist Mix by Olympia Moving & Storage

Happy holidays from Olympia Moving & Storage! We are merry and grateful as we celebrate a great year for our company. Here are few of our highlights from 2015: Olympia Moving Holiday 2015

Listen on Spotify

Olympia Moving Holiday Playlist 2015

 

 

Hope you had a great year! If you need a move in 2016, be sure to give us a call at 800.222.4744 or request an estimate online.

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