Category: News and Announcements

Sponsor of Special Olympics World Games Athlete Amanda Church

Posted on by olympiamoving

IMG_0965Olympia Moving & Storage is proud to announce their sponsorship of Special Olympics World Games athlete Amanda Church. Special Olympics World Games, which will take place in Los Angeles beginning July 25th, will be the largest sporting event in the world in 2015. Amanda will be one of 7,000 athletes from 177 countries competing in the Games, and one of only 7 athletes representing Massachusetts. She will be representing team USA in two aquatics events: breaststroke & freestyle.

The Boston moving company’s sponsorship of $5,000 will help cover Amanda’s training and travel expenses. As part of the sponsorship, the company will be cheering Amanda on at her competitions leading up to the games, and reporting on her training progress on olympiamoving.com and Olympia’s Facebook page.

Olympia Moving & Storage has been the official logistics sponsor of Special Olympics Massachusetts since 2013. Last year, the company’s fundraising and donated logistics services for Special Olympics competitions exceeded $50,000. While planning for the company’s 2015 sponsorship, Olympia Moving inquired if there was any way they could assist with the upcoming World Games.

Olympia Moving President Michael Gilmartin presenting Amanda Church with her sponsorship check
Olympia Moving President Michael Gilmartin presenting Amanda Church with her sponsorship check

The Boston moving company was immediately impressed by Amanda’s accomplishments. She has won many gold medals since she began competing with Special Olympics in 1998 and was inducted into the Special Olympics Massachusetts Hall of Fame in 2012. In addition to her athletic accomplishments, Amanda lives independently with the LIFE program and has held jobs as a receptionist and Special Olympics intern.

This is a dream come true for me as I’ve wanted to compete in World Games for a long time. With the help of my coaches I know I will be ready to swim for the gold this summer,” says Amanda Church. “Special Olympics Massachusetts is honored to have sponsors like Olympia Moving.”

Be sure to watch this blog for updates on Amanda’s training as she prepares for the Games!

You can learn more about Olympia Moving & Storage’s work with Special Olympics at http://www.olympiamoving.com/specialolympics

Click here to read the official press release

Olympia Moving Named 2014 Top 20 Total Quality Commitment Award Winner

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Olympia Moving & Storage Total Quality Commitment AwardOlympia Moving & Storage works hard to provide exceptional interstate moving services. Our vanline, Wheaton World Wide, agrees! We are proud to announce that the Olympia Moving & Storage Alexandria, VA branch has been named a 2014 Top 20 Total Quality Commitment moving company! Olympia Moving & Storage won this award by earning one of the 20 best interstate moving quality scores out of the 340 moving companies in the Wheaton World Wide | Bekins Van Lines network.

The Total Quality Commitment scores are based on the most important drivers of customer satisfaction: claims frequencies and dollar averages, safety, estimate accuracy, and customer ratings.

This is the 11th year that Olympia Moving & Storage has earned a Total Quality Commitment award. Olympia has also earned several other awards from Wheaton World Wide, including the their Agent of the Year award in 2007 and 2014.

Olympia Moving & Storage will officially receive the award at the upcoming regional meeting. The Alexandria, VA staff, drivers, and crew will be congratulated for their excellent work with a celebratory lunch.

Olympia plans to continue to raise the standards for interstate moving quality in 2015. This year the Alexandria, VA moving company has been conducting extensive customer service training with their movers and rolling out new driver communication tools.

Olympia Moving & Storage and Bekins Northwest Super Bowl Bet for Keaton’s Korral

Posted on by olympiamoving

Super BowlEvery day Olympia Moving & Storage works with agents in the Wheaton World Wide Moving | Bekins Van Lines interstate moving network. Though Olympia Moving agrees with their partner agents on how to provide great service to the families we relocate, we don’t agree when it comes to the Super Bowl.

As a Boston based company, Olympia’s employees are fervent New England Patriots fans and eagerly anticipate Super Bowl XLIX. Bekins Northwest on the other hand, is the official moving company of the Seattle Seahawks. After the NFC championship win, Bekins Northwest immediately got to work moving the Seahawk’s equipment to Arizona for Super Bowl XLIX.

Olympia has now challenged Bekins Northwest with a friendly bet for a great cause.

If the New England Patriots lose Super Bowl XLIX, Olympia Moving & Storage will donate $500 to Keaton’s Korral at Give Kids the World Village – a Florida vacation resort for children with life-threatening illnesses. If the Seattle Seahawks lose the game, Bekins Northwest agrees to make the same $500 donation to Keaton’s Korral.

Wheaton World Wide Moving | Bekins Van Lines have been strong supporters of Keaton’s Korral at Give Kids the World village since 2000. The result of this Super Bowl bet will go towards Wheaton | Bekin’s $22,000 fundraising goal and will help provide children with life-threatening illnesses and their families with cost-free vacations. Visit this link to make your own donation to Keaton’s Korral.

Olympia Moving & Storage is looking forward to the New England Patriots’ victory on Sunday!

Olympia Moving and Storage Reviews: Client Satisfaction 2014

Posted on by olympiamoving

Olympia Moving Client Satisfaction_resizedThe 2014 Olympia Moving and Storage reviews are in! Our clients’ feedback is the key to our constant improvement. Every day we receive comments and praise from the families we move. However, we needed a tool to consistently track our clients’ satisfaction. That’s why every client receives a client satisfaction survey. We have been carefully tracking these reviews since 2012.

Results of Olympia Moving and Storage Reviews: The 2014 Client Satisfaction Report

The Olympia Moving and Storage 2014 Client Satisfaction Report is now complete. Click here to view the summary of Olympia Moving and Storage’s 2014 Reviews.

Highlights from the 2014 report:

  • 97% of clients were satisfied with their sales representative
  • 94% of clients were satisfied with the Olympia office coordination staff
  • 97% of clients were satisfied with the local moving crew
  • 93% of clients would recommend Olympia or use us for their next move

Our client satisfaction scores eclipse the moving and storage industry standard because of the high level of training and experience of our crews and our staff’s commitment to communication and accountability. Every employee at Olympia Moving & Storage takes pride in our clients’ moving experiences and are constantly referencing these scores and striving to improve them.

About the Olympia Moving and Storage Client Satisfaction Survey

The survey is sent automatically through our move tracking system after the move, so there is no chance for our staff to dictate who receives the survey or skew the results. We also believe in transparency. That why we make our complete client satisfaction scores publicly available.

The survey questions are based on the factors that are the strongest influencers of a family’s satisfaction with their move. They are also the factors that help us evaluate our staff and determine if process changes are necessary.

Using Client Feedback to Improve Olympia Moving & Storage

We are committed to using our clients’ feedback to improve our business. Every month we distribute the summary of the survey results company-wide as well as the results for each individual. The leadership reviews the results with their team members. We also use the scores to spot potential problem areas. For example, in 2014, trends in our satisfaction survey results influenced additional hires in the customer service department and changes in our interstate communication process.

However, our clients are more than just a number. They are also given the opportunity to leave their comments on the survey. We received hundreds of Olympia Moving and Storage reviews, which we add to this page monthly to help future clients make their decision. When our clients submit their comments, they are in their coordinator’s inbox within seconds. This allows the coordinator to immediately follow up with their client to resolve loose ends or customer service issues. The comments are also shared with the team and guide the leadership in pinpointing the areas where we excel, and the areas that need improvement.

The team at Olympia Moving and Storage is looking forward to earning even better Olympia Moving and Storage reviews in 2015. You can view our client satisfaction report as it is updated throughout the year to see how we’re doing. Or click here to request a free estimate and join our thousands of happy Olympia Moving and Storage customers.

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Holiday Giving: Olympia Moving & Storage Donates to Toy Drive, Food Drive & 5K

Posted on by olympiamoving

Happy holidays from Olympia Moving & Storage! December is the season of giving, and Olympia Moving & Storage is continuing their tradition of giving back to the communities in which we live & work. This month we had several opportunities to participate in great events and causes.

Home for Little Wanderer’s Big Wishes Gift Drive with Coldwell Banker

Coldwell Banker Residential Brokerage sponsored this gift drive to benefit children being served by the Home for Little Wanderers. CBRB offered their offices as drop-off locations for the drive. Olympia donated the trucks and labor to transport all the donations from CBRB offices across the state to The Home’s toy room. The crew, Nandor, Josh, and Glenn, even got in the spirit by wearing Santa’s elf hats to the delivery! Check out pictures from the delivery event below:

Jolly Jaunt 5K to Benefit Special Olympics Massachusetts

Boston Jolly JauntThe Jolly Jaunt 5K was just one of the many Special Olympics events we donate logistics assistance to. This is Olympia’s second year sponsoring the holiday-themed 5K around the Boston Common. The event raised almost $140,000 for athletes with intellectual disabilities!

Lauren, Manager of Strategic Development Initiatives at Special Olympics Massachusetts, had this to say about our donated assistance:

“Thank you so much for all of your help over this past few months! Everything went so well on Saturday, and it was greatly due to all of your and Olympia’s help. If you speak with Ben who was on site with us with the truck and helped us unload today, can you thank him for me on behalf of Special Olympics MA as a whole. Not only was he always willing to jump in and help, but he was beyond professional!”

St. Irene’s Parish Food Drive for the Greater Merrimack Velley Food Bank

Olympia Moving Food DriveFor many years, Clark & Reid (Olympia’s executive relocation brand) has been donating boxes for St. Irene’s Parish’s food drive in Carlisle, MA.

This year, the Parish secured a pound for pound food match with Walmart. As a result, St. Irene’s received 2 tons of food this Thanksgiving, the most donations ever. As a result, Olympia/Clark & Reid donated 160 boxes to the drive, 60% more boxes versus previous years.

Congrats to St. Irene’s Parish for a successful food drive, which will benefit the Greater Merrimack Valley Food Bank.

Read more about Olympia’s recent community & charity involvement:
Olympia bring Moving Truck to Touch-a-Truck Newton
Olympia Moving Pulls a Plane for Special Olympics Virginia
Olympia Moving at Special Olympics MA Summer Games

Happy Holidays! Holiday Playlist Mix from Olympia Moving & Storage!

Posted on by olympiamoving

Happy Holidays Olympia Moving & StorageHappy Holidays from Olympia Moving & Storage! We have a lot to be thankful for this year. Here are just a few of the things we accomplished in 2014:

We’re looking forward to a quick break over the holidays before getting to work to make 2015 the best year in Olympia’s history!

Olympia’s staff compiled this holiday playlist mix as a thank you to all our clients, referral sources, and business partners for a great year! You can take a listen here on Spotify.

Holiday Playlist 2014 by Olympia Moving & Storage

Holiday Playlist 2014 Tracks

Looking for more music? Be sure to check out our Songs for Moving Playlist

Olympia Moving & Storage Adds Second Boston Area Storage Facility

Posted on by olympiamoving
New Olympia Moving & Storage facility in Canton, MA
New Olympia Moving & Storage facility in Canton, MA

Olympia Moving & Storage, a Boston moving and storage company headquartered in Watertown, MA, has seen double-digit growth each of the past four years. As a result, we have exceeded the capacity of our full-service warehouse in Watertown, MA and are proud to announce the opening of Olympia’s second Boston area storage facility in Canton, MA.

The Canton storage location is a 50,000 sq. ft., state-of-the-art warehouse. Olympia Moving & Storage acquired this facility more than a year ago and has been working diligently to ensure that the Canton facility met the high standards of the Watertown location, including: 24-hour security systems, temperature control, a dedicated warehouse staff, and immaculate condition.

Not only will the Canton warehouse allow Olympia Moving & Storage to serve more clients, but it will allow us to better serve our South Shore and interstate clientele. The Canton location will make storing with Olympia more convenient for our clients in the surrounding towns of Medfield, Dedham, Norwood, Milton, Randolph, Weymouth and Hingham. This new facility is also optimized for tractor trailer access.

No matter the location, we are confident that Olympia Moving & Storage can provide the best full-service storage experience. Click here to learn more about our storage services.

The Olympia Crew is In It to Win for Special Olympics – Plane Pull 2014!

Posted on by olympiamoving

Plane Pull 2014They carry sofas and pianos all day long, but on September 20th the Olympia Moving & Storage crew will prove that they’re the strongest around – and raise money for a terrific cause.

The Olympia Moving Crew will pull a 164K pound airplane to raise money for Special Olympics Virginia!

Olympia placed 9th out of 66 teams last year. This year, we are in it to win it! Check out the video of our 2013 Plane Pull

We would greatly appreciate your help raising money to provide programs for athletes with intellectual disabilities.

CLICK HERE TO DONATE TO SPECIAL OLYMPICS VIRGINIA

  • Olympia Moving has already kicked off the fundraising by donating $500.
  • We will publicly thank each contributor on both Olympia’s website and Facebook page.
  • If the Olympia crew pulls the plane the fastest and places 1st, Olympia will 1-to-1 match all other contributions made on the Olympia plane pull donation page.

Plane Pull is also a great family event; and includes car shows, aircraft displays and a kids zone. Come see Team Olympia pull the plane: Saturday, September 20th, 11 AM – 4 PM, Dulles Airport. In addition to our fundraising, we are also donating logistics support for the event and exhibiting one of our trucks.

In 2013, Olympia Moving contributed over $45,000 in monetary and in-kind donations for Special Olympics. Through our work with this organization, we’re inspired by athletes with intellectual disabilities, and see how competing in sports give these athletes confidence, determination, power, and joy. You can learn more about Olympia’s sponsorship of Special Olympics at www.olympiamoving.com/specialolympics

Every donation helps! Thank you for your support of Special Olympics Virginia!

Listen for Olympia in the web-series Allston Xmas

Posted on by olympiamoving

Olympia knows all about the drama surrounding moving on September 1st in Boston, after all, we’ve been doing it for 20 years! When we heard that a web-series called Allston Xmas was being made about this infamous moving day in Boston, we had to check it out.

David from the Allston Xmas crew stopped by the Olympia warehouse for an unusual purpose: to record the sounds of our trucks to be used in the sound mixing for the series. Olympia mover Dan helped by operating a truck to produce the sounds that David needed. Not a usual day on the job for our movers!

The web-series is described on their Facebook page as “Anthology web-series that follows a few dozen young people as their friendships, relationships, and attachment to material things are put to the test on moving day in Boston.” Appropriately enough, the series will be released online starting September 1st! Be sure to check it out, and keep an ear out for the sounds of the Olympia trucks!

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Olympia Moving at Special Olympics MA Summer Games

Posted on by olympiamoving

It was an exciting weekend for athletes around the state as team Olympia pitched in to help with the Special Olympics Massachusetts Summer Games logistics. Our team, comprised of volunteers from the office and our crew, were kept busy performing free services for Special Olympics. Even company president, Michael Gilmartin, and VP of sales, Piet Gauchat, gave up their weekends to run the on-call logistics truck for the event. Olympia helped with every facet of the event’s logistics, including:

  • 12 pick-ups and drop-offs of food and equipment
  • Athlete move-in to their dorms
  • Event logistics assistance & equipment transportation
  • Event break-down
  • Athlete move-out and luggage distribution

Matt Ruxton, Vice President of Sports for Special Olympics Massachusetts, said: “I wanted to say thank you for all that you did to make this past weekend such a success. It truly was a great weekend and we could not do it without your help. You guys are the ones who make the event possible and all the success is due to your hard work. ”

One of the local program directs said: “This was the most efficient / well run weekend during my 7 yrs. The check-in, buses, staging, awards, etc. all went well. overall a great weekend. Great job!”

Here are some pictures from the event. You can see more pictures in our Facebook album.

Read our official press release about our involvement.

We can’t wait to continue to help out Special Olympics Massachusetts the rest of the years as their official logistics sponsor! Learn more about this partnership at olympiamoving.com/specialolympics