The Olympia team works hard to provide a smooth relocation, but unfortunately loss or damage can happen. When loss or damage does occur, Olympia works directly with you to come to a quick and fair resolution.

Only one claims form can be submitted per move so we recommend inspecting and unpacking all items before beginning the claims process. Both local and commercial claims must be filed within 30 days after delivery (90 days for local Texas and New Jersey clients).

All claims will be resolved as per the valuation selection made prior to initiating your moving services.

If you have any questions about the form or your claim, please feel free to contact us at 800.222.4744. You will hear from Olympia within 5 business days regarding your claim and can expect resolution within 30 days.

Thank you for supplying the information necessary to address your claim.

Verified Statement of Claim for Lost or Damaged Goods

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    • The undersigned does hereby swear or affirm that all entries made in this Statement of Claim and contained in the attached supporting documentation are true and correct to the best of my knowledge and belief and constitute my complete and entire claim growing out of or in any way connected with the transportation or storage of my possessions. The undersigned does further swear or affirm that there have been no material facts relative to this claim that have either been withheld or misrepresented. The undersigned does hereby agree that if it is determined by Olympia Moving and Storage, that any of the above information or supporting documentation is false, or that material facts have been withheld, then this shall justify the denial of my claim by Olympia Moving and Storage.
    • In making this claim, you must be prepared to justify the value you have placed on the lost or damaged articles. Remit any documents which would be required in support of your claim. This form must be signed by the claimant who is the owner of all items claimed to be lost or damaged.
    • This field is for validation purposes and should be left unchanged.