Do I Need to Request a Certificate of Insurance for My Move?

Apartment Building MovingIt’s not uncommon that Olympia Moving & Storage has to provide a Certificate of Insurance (COI) for our clients’ moves. But what exactly is a certificate of insurance, and do you need one for your move?

Do I need a Certificate of Insurance?

This is a document that usually applies to moves in an urban city, so it comes up a lot in our hometowns of Boston, MA and Washington, DC. If you are moving in or out of an apartment building, high rise, or a property with building managers, there’s a good chance that the managers of the property require a certificate of insurance for any moving company that works on the premises. Simply ask your building’s management if this is a document they require from moving companies, and don’t forget to ask the management of the property you’re moving into as well!

What exactly is a Certificate of Insurance?

This is a document from the moving company’s insurance company. The document a) verifies that the moving company is insured and b) specifies conditions that the insurance will be used. In other words, the building management wants this document because they know that it is the nature of moving that sometimes property damage occurs. Therefore, if the moving company does damage the building, the management already has documentation to know that the moving company is insured and can pay for the damages if necessary.

How do I get a Certificate of Insurance from Olympia Moving & Storage?

All you have to do is ask! Your sales rep or moving coordinator will ask for the contact information for your building management. We’ll coordinate directly with them, and you don’t have to worry about a thing! Basically, Olympia needs to ask the building management for their fax number, the certificate holder and certificate holder address, and the additionally insured that the building wants on the document. Olympia then asks our insurance company to produce a Certificate of Insurance with this information and the insurance company faxes it over to your building’s management.

What happens if I don’t request a necessary certificate of insurance when I book my move?

You should always ask your building management whether a moving company certificate of insurance is needed at least several days before the move. Ideally, Olympia should know whether a certificate of insurance is needed at the time of booking, that way they can square away all your move details right away, and you’ll have nothing to worry about leading up to move day!

If Olympia is not made aware that a certificate of insurance is necessary, the consequences can be costly. The crew may show up on move day and your building management will not let us in! The crew then has to wait around for the building, moving company, and insurance company to sort out the certificate of insurance so they can come inside and begin the work. Not only does this delay your move, but all this wasted time is included in the crew’s chargeable hours, which are charged to you.

Extra moving tip

Even if you don’t actually need a certificate of insurance, it’s not a bad idea to ask moving companies whether they can provide one. If a moving company can’t provide a certificate of insurance, that means that they’re not insured! That would definitely be a red flag that you are not dealing with a professional moving company!

Also check out:
Olympia Apartment Moving
Moving in Apartment Buildings
Liability Information

4 Moving Mistakes to Avoid During National Moving Month

National Moving MonthHappy National Moving Month from Olympia Moving & Storage! May kicks off the busiest moving season. Relocating can be tricky enough, but moving during the most popular season can add some complications.

Moving isn’t something most of our clients do very often, so it’s understandable why families sometimes make mistakes that can add stress to the relocation.

Here are the four most common moving mistakes we see, and how you can avoid them:

1. Scheduling moving dates too late.

Risk: The most popular summer moving dates can fill up a month or more in advance! If you procrastinate to call movers, you could lose your preferred date. That could complicate your closing or other relocation plans.
Olympia increases capacity every summer to accommodate as many of our clients as possible, but we encourage clients to contact us 4 weeks prior to move day to ensure availability. Check out our moving planning calendars to stay on track!

2. Hiring a “rogue” mover.

Risk: An unlicensed, uninsured company may have a lower price, but may result in a costly moving horror story. Unfortunately, we’ve all heard about movers sending untrained crews, hiking prices prior to delivery without reason or holding shipments hostage. This is all easily avoided by just checking for a few warning signs.
Olympia is a licensed, insured, full-service mover, a member of the American Moving & Storage Association, and was Wheaton World Wide’s 2013 Mover of the Year among other awards and recognitions.

3. Packing procrastination.

Risk: If you’re packing yourself, not finishing packing by move day leads to disorganization and stress. If a crew arrives a home expecting everything to be packed, they may not have enough extra supplies to finish the job for you. Worse, now that the crew has to finish your packing it could lead to your move going over estimate, as the estimator based his quote on a fully packed home.
Olympia checks in on clients’ packing progress the week prior to the move. We also provide full or partial packing services customized to our clients’ needs and budget. Use our free printable moving box labels to keep organized.

4. Not communicating with your moving company.

Risk: Planning a successful move takes time! Not filling in your mover on details or changes to your move (such as changes to your inventory, access to your home, or the addition of extra stops) results in an unprepared crew.
Olympia assigns each client a dedicated move coordinator. The coordinator stays in constant communication to ensure that both Olympia and our clients are fully prepared for move day.

Now that you know which mistakes to avoid, let Olympia deliver a smooth move for you! Request a free moving estimate, and we’ll take care of the rest.

Also check out:

Choosing a Mover: Making My Decision Easier
9 Essential Items You Shouldn’t Bring on Your Move
Change of Address Checklist

Olympia’s Lucian Tistu is Wheaton’s Driver of the Month!

Wheaton Driver of the MonthOlympia Moving & Storage is proud to congratulate our driver, Lucian Tistu, on his selection as Wheaton World Wide Moving’s April 2014 Driver of the Month! Lucian, a driver out of our Alexandria, VA office, is being recognized as one of the best in Wheaton’s Permanent Fleet.

Lucian has more than seven years of professional moving experience and is a top-rated driver in Wheaton’s driver rating program, a very prestigious status to achieve in the moving industry.

Clients who have relocated with Lucian certainly agree that this recognition is well-earned!  A client who recently relocated with Lucian from Clearwater, FL to McLean, VA sent us this feedback last month: “Lucian was fantastic, professional, efficient, considerate and careful. He went above and beyond in all aspects of the move. I can’t compliment him enough.”

Olympia would like to thank Lucian Tistu for his relentless care and effort to deliver an exceptional relocation experience for our clients. We are proud to point to Lucian as a leading example in our crew of trained moving professionals.

For his efforts, Lucian will receive a cash award, plaque, Driver of the Month uniform patches and equipment decals. Lucian is also now a nominee for 2014 Driver of the Year.

We look forward to proudly presenting Lucian his award when he returns from the road next month! He is delivering clients to their new homes in sunny Florida this week.

Olympia’s team has won several awards from Wheaton World Wide, including their most prestigious recognition: 2013 Agent of the Year.

Click here to read the full press release from Wheaton World Wide Moving.

Meet Our Growing Team!

For moving companies, it’s the people that make all the difference.  From our crews on the trucks, to our sales and coordination team, to our office support staff, Olympia always hires talented people who put the needs of our clients first.

Winter may be a slower time for moving, but the Olympia team doesn’t hibernate through the season.  The company always takes advantage of the time to add improvements to the client experience, train the staff, and move the company forward.  Most importantly, winter is the perfect time to hire new members of the Olympia team and prepare them for the busy summer season.

This winter, Olympia made more hires and added more new roles than ever before, marking landmark growth for the company.  In addition to hiring several drivers and many new crew members, we added NINE new staff members to the office support staff, increasing our support staff 38%!

Customer Service

Candace Longo
Amy Grant
Meaghan Mitchell

The biggest expansion was to our relocation coordination team, giving us the ability have an individual relationship with each client leading up to, during, and after their move.  We added four new members to the department.  Candace Longo, Amy Grant, and Meaghan Mitchell joined us as part of the Clark & Reid acquisition.  Between them they have a combined 20 years of experience in relocation coordination.    Candace will be leading the team as the department manager, her motto is that if the client feels they are not getting exceptional service at any point in the move process, she wants the coordination team to know!

Operations

Oscar Padilla
Keith McEwen
Travis Swalbach

In the fall, Oscar Padilla, formerly VP of a NYC-based moving solution company, joined Olympia to lead the operations department as VP of Operations.  Since then, he’s reorganized the operations department to maximize efficiency, play to the strengths of our current staff, and increase the experience level of our highly-trained moving crew.  As part of this re-organization, two new members were added to the operations office staff.  Keith McEwen has worked with Olympia for many years as one of our top movers, and will leverage this experience in his promotion to Operations Manager in our Boston office.  Travis Swalbach joined Olympia as Warehouse Manager.  He’ll use his seven years of warehouse management experience, most recently with Coca Cola, to optimize the important storage branch of our business.

Sales

Mike Smith
Hampton Watson

The Olympia Office Movers branch of our company added new commercial move consultants as part of our continuing expansion of commercial moving services.  Mike Smith, who is joining us as a Commercial Sales Manager in the Boston office, comes to Olympia from working in the relocation industry in the U.K. for over 25 years.  He worked for both Pickfords and TransEuro before establishing his own relocation company.  Hampton Watson III comes to Olympia from working at Ryder, the well-known American-based provider of transportation and supply chain management products.  He will be a Commercial Sales Manager in the Washington D.C. office.

We’re really excited to see what these talented individuals will contribute to Olympia!

Click here to meet the rest of the Olympia team.

19 Lessons from Allston Christmas 2013

Another Allston Christmas has come come and gone. The year, the infamous Boston moving weekend was even tougher due to high temperatures, rain, and humidity, but our Olympia crew managed to pull off successful moves for our clients!

Some other relocating Boston residents did not have such an easy time. If you’re moving next September 1st, they say the best way to learn is from others’ mistakes & experiences. Here’s 19 things we learned from Allston Christmas 2013.

1. Double or triple parking will not help anyone.


Via @hilhey

2. There’s some very unique treasures among the junk…

Continue reading “19 Lessons from Allston Christmas 2013”

Post-Move Organization Inspiration

12_07_04_home_organization-300x224
Avoid becoming this person!  From XKCD

After the movers leave, setting up your new home may be daunting, but that’s where the fun can begin!

Before you start unpacking, consider some ideas to make a fresh start.  These post-move organization tips will help you save space and create a beautiful, practical home.

Utilize Your Movers

One of the best ways to jump start organization is a bit of pre-move planning.  Create a floor plan of the placement of your furniture in the new house.  There are some fantastic, free online tools to assist you.  This plan will allow you to direct the movers to place the furniture in the perfect spot on delivery day.  Remember, if you’re moving locally the charges are by the hour, so your advance plan will save you and the movers from time-consuming and expensive feng shui experimentation!

Unpack

You’re in your new home and the truck is empty, but there’s still a lot to be done.  Unpacking can be a daunting prospect, especially if you just packed!  Did you know that your mover may offer unpacking services?   Olympia can jump start the settling into your new home and remove those pesky boxes with our unpacking services.

Call in the Experts

Maybe you crave organization, but it’s just not your forte.  Fortunately, there’s organization professionals who are eager to lend a hand.  Consider getting an organization consultation.  Here are a few great, local companies that can help you out:

Boston:  The Little Details | Ditch the Clutter | Organizing Boston | Sort It Out

Washington D.C.:  The Organizing Agency

Philadelphia:  JM Home Organizing

Get Inspired

We created this Pinterest board chock-full of easy, DIY, and creative organization ideas.

Organization Inspiration

Post-Move Organization Pinterest Board

More tips and fun for after the move:

Stylish moving / change of address cards and e-cards

Tips for the Perfect Housewarming Party

Post-Moving Fun: How to Build a Box Fort

Who’s My Interstate Moving Company Again?

April marks the one year anniversary of Wheaton World Wide Moving’s acquisition of Bekins Van Lines.  This growing partnership created the fourth-largest household goods carrier in the country.

So what does that mean for you, the Olympia Moving & Storage customer?

Olympia Logobekins-wheaton
There is sometimes confusion around the relationship between Olympia Moving & Storage and these two van lines.

A large number of reputable moving companies are an agent for an interstate van line. Olympia Moving & Storage became an agent for Wheaton World Wide Moving in 1996. This means that Olympia has access to Wheaton resources and hundreds of agents around the country to help us perform quality and affordable interstate moves for our customers.  However, Olympia is still an independently owned and operated company, and gives every customer the personal attention their move deserves.

Last year Wheaton World Wide acquired Bekins Van Lines. This expansion added over one hundred additional dependable agents to their network. Though these van lines operate as two brands, they are all part of one integrated system of moving agents that lend each other resources, drivers, and crew members. Olympia Moving & Storage is just one agent in this great organization, and is part of the Wheaton brand.

Here’s how the Wheaton | Bekins network impacts your move:

If you book an interstate move with Olympia, our in-house coordination staff manages every move to ensure that all parties are working together to provide a smooth relocation.  We are your contact and advocate throughout the entire process.

If the distance of your move is under 600 miles, it’s classified as a short haul. In this case, your driver will most likely be an Olympia driver and your crew in Massachusetts or Virginia will be an Olympia crew. Since you are moving across state lines, you may be moving to or from an area without on Olympia office. Therefore, we will use the Wheaton network’s help if we need crews or services at your home in another part of the country.

If the distance of your move is over 600 miles, it’s classified as a long haul. In this case, there is a chance that your driver will be an Olympia driver, but it could also very likely be a Wheaton or Bekins driver. Your crew will still be Olympia employees in Massachusetts or Virginia, but your crew in another part of the country will come from other Wheaton or Bekins agents. The Olympia coordination staff also works with the coordination staff at Wheaton headquarters to manage your move.

If you’re moving locally (within state lines), then it’s simple: your coordination staff, drivers, and movers are all in-house Olympia employees.

Regardless of where you’re moving, Olympia employees will always be intimately involved in planning and managing your move to ensure your relocation is up to our high standards.

At Olympia Moving & Storage, we consider ourselves lucky to be part of such a wide network of moving professionals. It allows us to ensure that every step of the move will be handled by highly trained, quality employees no matter where you’re going.

Other common questions on interstate moving:

What is a Moving Shuttle?

When is the Delivery Date of My Interstate Move?

How Do I Read an Interstate Moving Estimate?

Fastest-Growing Washington DC Neighborhoods

Fastest growing neighborhoods Washington DCLast week we highlighted the 5 fastest-growing neighborhoods in Boston, MA.  This week we turn to the trends in our second location, Washington DC.

Population growth in Washington DC has been booming lately.  It’s estimated that since the census was conducted in 2010, Washington DC’s growth rate is higher than any other state.  Unlike many other established American cities, Washington DC seems to be on a path to healthy and brisk population increase over the next few years.  However, some neighborhoods are growing significantly faster than others.  If you’re one of many moving to the DC area in the near future, looking at the fastest-growing Washington DC neighborhoods is a great first step to finding your new home.

(All numbers refer to neighborhood cluster growth between 2000 and 2010, source)

Downtown, Chinatown, Penn Quarters, Mount Vernon Square, North Capitol Street, 58% growth

Almost 5,000 more people moved downtown, resulting in a staggering population boom.  This area also features many new institutions, business, and shops.

West End, Foggy Bottom, GWU, 38% growth

This area is booming with development, especially with many new luxury condos coming to the neighborhood.

Southeast, Navy Yard, 23% growth

The Navy Yard Southeast is seeing a lot of commercial and residential re-development including office parks, the new Nationals stadium, new Marine barracks, and more.

Howard University, Le Droit Park, Cardozo/Shaw, 20% growth

These neighborhoods are known for diverse populations, featuring Howard University and “Little Ethiopia.”

Woodland/Fort Stanton, Garfield Heights, Knox Hill, 18% growth

Long known as impoverished neighborhoods, this area is becoming one of the Southeast’s up-and-coming locations, especially with development in Garfield Heights.

Of course, after you find the perfect DC neighborhood, it’s time to find  the perfect DC mover!  Olympia Moving & Storage has a lot of experience moving our clients in all these areas!  If you’re looking to move to one of these neighborhoods, or anywhere else in the greater DC area, click here to request a free estimate!

Moving in Boston & DC Resources

Moving in or out of Alexandria ,VA

How to Get a Parking Permit

Planning Calendars for Moving

To help with your move, download these Planning Calendars.  Remember that preparation and communication are the foundations of a successful move. Be sure to save yourself plenty of time to get your house packed properly so you are ready to move. Check out Olympia’s Packing Tips if you’re feeling overwhelmed with your move.  Contact Olympia Moving and Storage online or call 800.222.4744 if you have any questions regarding your upcoming relocation.