Today there are dozens of websites that allow consumers to rate their moving company. However, decades before Angie’s List or MovingCompanyReviews.com existed, consumers turned to the Better Business Bureau to learn more about the companies they were working with.
Olympia Moving & Storage has been accredited as a Better Business Bureau moving company since the inception of our business, and we are proud of our A+ rating. However, what exactly does an A+ rating with the Better Business Bureau mean?
About the Better Business Bureau moving company ratings
The main purpose of the Better Business Bureau is to make consumers aware of unethical or dishonest companies and assist consumers with disputes against businesses. There are 17 factors that go into a company’s Better Business Bureau rating, but the bulk of the rating is based on complaints against the business filed with the Better Business Bureau and how the company responds to these complaints. Therefore, it is our experience that a Better Business Bureau rating is an indicator of a company’s honesty, ethics, and legitimacy.
We’ve all heard those horror stories of dishonest moving companies in the news. Often these stories include information about the company’s very low Better Business Bureau rating. For examplem, this Boston news story about a moving company holding families’ furniture hostage cites the company’s “F” rating with the Better Business Bureau. I’m sure those families wished they had checked out their moving company on the BBB! It is an easy way to help gauge the honesty of the company you are about the hire.
About Better Business Bureau moving company reviews
To be completely honest, it is not difficult for a moving company to obtain an A+ rating with the Better Business Bureau. There are many moving companies with an A+ rating that we would not consider anywhere near the caliber of Olympia Moving & Storage. The Better Business Bureau recently also began incorporating online reviews into business’s profiles. These reviews are actually separate from a company’s BBB rating, but are a great indicator of the quality of the company. Olympia currently has a 5 star review rating with the Better Business Bureau. We suggest looking at the customer reviews in conjunction with the BBB rating to help you choose your moving company.
What Better Business Bureau accreditation means to Olympia Moving & Storage
The Better Business Bureau recently interviewed Rachael Fischer, Marketing Manager of Olympia Moving & Storage, about why Better Business Bureau accreditation is important. You can watch a video of the interview below:
You can see Olympia Moving & Storage’s Better Business Bureau profiles here:
Boston BBB profile | Washington DC BBB profile
Still need help choosing a mover? You might also want to read:
What is a Moving Broker?
Warning Signs of a Bad Mover
If you’re ready to get an estimate from an A+ rated moving company, request a free moving estimate with Olympia Moving & Storage.