In an industry that under-utilizes technology, Olympia Moving & Storage has a track record of leveraging technology to deliver better results. The Boston and Washington DC moving company’s latest innovation is The Olympia Move Portal, an online dashboard where customers can log in to track and manage their move.
Olympia Moving & Storage is the first local moving company to offer their customers this level of transparency into the moving process. From the moment a client initiates a move with Olympia Moving & Storage, they receive a log in to view dates, addresses, and details. Clients can also e-sign, download move-related documents and interact with their moving quotes and inventories.
The portal also provides a resource center with helpful tools and tips to ensure a successful relocation and avoid surprises on move day. Clients can message their assigned move advisor, access how-to videos, and update their address with subscriptions and the USPS.
“Timely information about a move isn’t just a convenience, it’s a necessity and a huge stress reliever,” says Michael Gilmartin, Founder and President of Olympia Moving & Storage. “Our goal with The Olympia Move Portal is to simplify planning, make our client communication seamless from start to finish, and provide a more green approach. Ultimately, we want our customers to feel confident on move day, knowing exactly what to expect.”
Olympia Moving & Storage worked in partnership with Moveware, a leading provider of software for the moving & storage industry, to develop the Olympia Move Portal. “Olympia Moving have consistently proven to have a vision for what they want our technology to do for their clients and have been extremely involved and helpful in our software development,” says Ramiro Quiros, North American Manager for Moveware. “The Olympia Move Portal is the most recent innovation from that collaboration. We believe the results are outstanding and will have a transformative impact in client satisfaction.”
Olympia Moving anticipates that the portal will become a standard for the industry in years to come; and has plans for additional technological developments to help realize efficiencies and evolve their service offering.
Olympia Moving & Storage has been relocating Boston and Washington, DC area families for more than 23 years. In addition to the Olympia Move Portal, the Olympia relocation experience features a crew of well trained relocation professionals, a personal move coordinator, specialized concierge services, and countless resources to prepare their clients for moving day.
Do you want to move with a company that uses technology to make your relocation experience easier? Click here to request a free, no obligation moving estimate or give us a call at 800.222.4744.