Moving is hard enough without all of the confusing industry moving terms that can be thrown around.
Here are some common moving terms defined to make your search for the perfect mover a little bit easier.
Click on the links throughout to learn more about each topic.
COI – A COI, or a certificate of insurance, is used to give proof of insurance to commercial and residential buildings in case damages to the property occur during a move. *Always make sure your moving company is properly insured to protect yourself from personal loss.
Access – Access refers to how the crews will be entering/exiting the property at origin and/or destination. Long walks, narrow stairs, and parking are all things to consider when telling a surveyor about your move in order to give you the most accurate estimate.
Shuttle – A shuttle might be used to transport your goods if the planned truck is unable to make a normal pickup or delivery because of geographical or urban planning (think: low bridges, narrow roads) constraints. The shuttle is the smaller truck used to complete the pickup or delivery. There are separate charges for this service, depending on the size and location of the shipment.
Binding Estimate – If your mover gives you a binding estimate they are guaranteeing the total cost of the move based on the quantity of items and services shown on the estimate. This type of estimate means that you will pay the agreed upon amount regardless of the difference between the estimate and the actual cost of your move.
Non-Binding Estimate – Non-binding estimates charge you based on the actual cost of your move, regardless of the initial estimated cost. This means you could end up paying less or more based on the actual amount of work necessary to complete your move.
Bill of Lading – If you hear the term bill of lading don’t get nervous! The bill of lading is an important part of your move that is actually a service agreement detailing terms and conditions of your move and the receipt for your goods. All moving jobs have a bill of lading attached making it easier to review services agreed upon.
PBO / PBC – here’s an easy one! PBO / PBC just means that the items were packed by owner (you, the customer) or packed by crew. No sweat.
OA/DA – Everyone loves a good abbreviation but they aren’t much fun when you’re stressed! Don’t worry if a salesperson mentions an OA or DA during your conversation. These abbreviations refer to the origin agent (the company at the origin of your move who will service the first half of the move) and destination agent (the company at the destination address responsible for completing the move.) If the company you’re getting estimates from is part of a van-line then the agent on the other end of your move will also be a part of the van-line and you can rest assured that your goods will be handled in the best way possible.
Class 1 Move – A Class 1 move, also known as crate and freight, have your belongings move from one dock to another in shipments. Crate and freight may be a better option for those with smaller moves and can be handled by preferred agents outside of a company’s regular van-line network due to travel restrictions during peak season.
Hoist – In the case of large or heavy items that need to be handled in or out of homes through windows, you may need to use a hoist. Hoists are auxiliary services offered by movers using specialized equipment, such as a hoisting crane and a moving platform.
Valuation – The amount of cash value assigned to the items in a shipment is called valuation in the moving world. When purchasing valuation, the customer will pay a certain amount of money for their items to be covered at the assessed value in the event of damage. There is a required $0.60 per pound minimum for all moves, but for an additional charge you may purchase other levels of valuation options.
Full Value Protection – Full value protection is a valuation option where the moving company is liable to repair or replace any lost or damage items at their full value minus any deductible amount on the valuation option.
Not seeing the moving term you’re puzzling over? Check out the ultimate moving terms dictionary, which includes definitions for over 458 moving terms, from our friends at Olympic Moving in Washington state: http://www.olympicmovers.net/moving-terms/
Have more questions about moving terms, or want to book your move? Call us today at 800.222.4744 and we’ll get you started or request an estimate online.
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