Moving to a new home or office is an exciting but demanding situation. As such, many people opt to hire movers to help them move. Movers can help with your entire move, including packing, loading, transporting, and unloading your possessions. One crucial decision that can significantly impact your moving experience is choosing the right moving company. With numerous moving companies available, it’s essential to conduct thorough research and make an informed decision. Here are some of the key factors to consider when selecting movers for your upcoming move, ensuring a smooth and stress-free transition to your new location.

Familiarize Yourself With Common Moving Terms

Prior to starting a search for movers for your move, one of the first things that you should do is to take the time to familiarize yourself with common moving terms, or moving lingo. This helps you to better communicate with movers and understand the terms that movers are using. For example, movers often use the terms interstate and intrastate. Intrastate movers only move within your existing state. They do not move goods over state lines. According to Forbes, almost 60% of local movers, or intrastate movers typically stay within county lines. Interstate movers cross state lines. So if you are moving out of state, you want an interstate mover.

Determine Your Specific Needs

Before you start your search for a company to help you move, it’s crucial to determine your specific moving needs. Consider factors such as the size of your move, the distance you’ll be relocating, and any additional services you may need, such as packing, storage, or specialty item handling. Understanding your unique needs will help you narrow down what specific services you will need. From there, you can search through various companies to find a company that offers the specific services you need and can meet your requirements.

Conduct Research

Now that you have familiarized yourself with moving lingo and determined your specific needs, you are ready to really begin your search for movers for your upcoming move. Start your search by gathering recommendations from trusted sources. Seek referrals from family, friends, or colleagues who have recently moved and had a positive experience with a particular moving company. You can also search online for movers who can assist you. Utilize online platforms and review websites to read customer feedback and ratings. Pay attention to reviews that mention professionalism, reliability, and efficient handling of belongings. Also, pay close attention to negative reviews. Be wary of companies that have multiple negative reviews for things such as increasing the price, not delivering items within the required timeframe, having lost items, or having broken items.

Verify Credentials and Insurance

Unfortunately, not every moving company out there is honest or licensed. As such, you want to take the time to ensure that the moving business you’re considering is properly licensed and insured. Request an interstate mover’s Department of Transportation number, also known as a DOT number, and check their licensing status. Intrastate movers must possess a business license in the state in which they are licensed to move, so check the specific state for their licensing requirements. A legitimate and reputable moving business should have all the necessary credentials in place.

Furthermore, always inquire about a company’s insurance coverage. The company itself should be licensed, and they should have basic liability, plus additional supplemental insurance products you can purchase. While basic liability coverage is often included, it may not be sufficient to protect the full value of your belongings. Consider purchasing additional moving insurance or discussing options for supplemental coverage with the moving company.

Obtain In-Person Estimates

It is important to obtain estimates prior to selecting a company to assist with your upcoming move. The quote will include a rough estimate of the cost of your move. During the assessment, ensure the moving service representative evaluates all the items you plan to move, including any items that may present a potential challenge or require special care. Be prepared to provide accurate information about your move to receive the most accurate estimate possible.

Once you have the estimates in hand, compare the estimates received. Take note of the services included, the pricing structure, and any additional fees or surcharges. Remember that the lowest estimate may not always be the best choice. Consider the company’s reputation, experience, and overall professionalism when making your decision. Also, find out if the estimate is binding or non-binding.

Ask About the Moving Process and Equipment

Take the time to understand the moving company’s process and the equipment they utilize. Inquire about their packing methods, handling procedures for fragile items, and how they protect furniture during transit. Well-established moving companies should have the proper equipment, such as dollies, straps, and padding materials, to ensure the safe transportation of your belongings.

Additionally, discuss the estimated timeline for your move and the company’s policy regarding any delays or changes. Clear communication about the moving process will help set realistic expectations and ensure a smooth relocation. You also want to ensure a company can deliver your possessions in a timely manner.

Evaluate Customer Service and Communication

Effective communication and exceptional customer service are crucial factors to consider when selecting and hiring a mover. Pay attention to their responsiveness and willingness to address your concerns promptly. A professional and reliable moving company should be transparent, provide clear answers to your questions, and offer support throughout the entire moving process. If the company is hard to get a hold of, does not return calls, or cannot answer your questions, they are likely not the ideal company to assist with your upcoming move.

Review the Contract

Before making a final decision and signing a contract, ask to see a copy of a mover’s contract. Carefully and thoroughly review the contracts and terms of service provided by the moving company. Ensure you understand all the terms and conditions, including payment terms, cancellation policies, and any potential liability limitations. If any clauses or provisions seem unclear, don’t hesitate to seek clarification from a representative associated with the company. Signing a contract without fully understanding the terms can lead to misunderstandings or disputes down the line.

Trust Your Instincts

Lastly, always trust your instincts as you go about choosing a moving company. If something feels off or if you have any doubts about a particular company, it’s better to explore other options. Remember, you are entrusting your valuable possessions to the moving company, so it’s essential to have confidence in their professionalism and reliability. There are many moving companies out there, so with a little work and time, you can find one that meets all of your requirements and that you fully trust with your possessions.

Finding the right moving company is not a fast or easy process. It requires careful research, evaluation, and consideration of your specific needs. By determining your requirements, gathering recommendations, verifying credentials, obtaining in-person estimates, assessing the moving process and equipment, evaluating customer service, and reviewing contracts, you can make an informed decision. The right movers will not only handle your belongings with care but also provide a seamless and stress-free moving experience. If you are planning a move in the near future, we would love to earn your business. Reach out to the Olympia Moving and Storage team today with any questions you may have or to get an estimate.