Liability Plans & Claims
We understand that while we strive for excellence, unexpected events can occur during the moving process. To provide peace of mind, we offer additional valuation protection in the event of any damage.
Our process is straightforward: before the move begins, we’ll ask you to estimate a valuation for your belongings. This valuation will guide Olympia Moving & Storage’s level of liability, ensuring that any potential loss or damage aligns with the protection you select.
Your chosen valuation protection will be documented on the bill of lading, a contract presented to you on moving day. It’s important to finalize this selection before our team begins packing or moving your items, as belongings are not automatically covered for full value.
Residential Customers will be offered the following valuation choices:
This choice is recommended as it covers the cost of replacement, repair, or full non-depreciated value and results in the moving company paying if damage happens while the belongings are in their possession. If the item is not able to be repaired and is not available for like replacement, a similar item or the cash value will be paid, pending value proof and deductible application.
Option 2 is the minimal legal amount of coverage required by the government and is provided at no charge. This stipulates a maximum liability if goods are lost or damaged. (Note: option 2 is $1/lb. only in the state of New Jersey)
A ten-pound piece of furniture is lost or damaged. Under Option 1, the item would be repaired, replaced, or a cash settlement would be provided that reflects the full value of the item minus a deductible. Option 2 entitles the owner to 10 multiplied by $0.60/ lb., equating to $6 for that chair, maximum reimbursed value.
Valuation Options and Pricing
Our valuation programs vary by move type. Please thoroughly review the valuation options, pricing, and information for your relocation.
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LOCAL moves valuation options:
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LOCAL valuation with STORAGE options:
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INTERSTATE valuation options:
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COMMERCIAL moves valuation options:
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Storage Valuation
When storage is provided under the Limited Liability plan, there is no valuation charge and your household goods will be covered at 60 cents per pound per article. When Full Replacement Value Protection is selected for your relocation, the same coverage will automatically be applied while your goods remain in storage. The cost for this coverage option is 15% of the selected transit valuation amount for each month that your goods remain in storage. During the storage period, Olympia, as the carrier (not the warehouseman), will be liable for your goods to the same extent as during the actual transportation.