Olympia Donates Logistics to Special Olympics Massachusetts Summer Games for the Fifth Year

Olympia’s volunteerism at Special Olympics Summer games has become cemented in Olympia culture as an annual tradition. This June marked the fifth year of Olympia’s partnership with the organization, with Summer Games as the hallmark event for Olympia’s work with athletes with intellectual disabilities.

The event requires the donation of over 350 man-hours from our crew to transport equipment, move athletes in and out of their weekend accommodations, manage luggage, and break down the event. The Olympia team always looks forward to this opportunity to meet the athletes and play a small role in making their biggest competition of the year a success.

Our team assists in the whole week leading up to the games, picking up the equipment, food, and supplies for the competition.

The excitement then truly begins the day of the Game’s opening ceremonies, when the athletes arrive at the event.  They are greeted by the Olympia Movers, who valet their luggage to their dorms.

Between competitions, Olympia’s “Are You Stronger Than An Olympia Mover?” hi-striker game has becoming a big hit with the athletes and their families – an impressive number have proved their strength by hitting the bell!

Loading the move-out luggage on to the truck

The weekend concludes with event break-down (including extremely heavy gymnastics equipment!) athlete-move out, luggage sorting, and delivering the luggage to families as they depart for home. We love asking athletes to show us their well-earned medals from the weekend!

We’re looking forward to participating in Special Olympics Massachusetts Summer Games next year and for many years to come!

To learn more about our year-round partnership with Special Olympics, visit http://www.olympiamoving.com/specialolympics

Olympia Moving & Storage Launches New Website

Just in time for moving season, Olympia Moving & Storage is so excited to re-launch their website; olympiamoving.com

The Olympia team worked on the new website for almost a year, and it is their most major website upgrade yet. As almost all our customers utilize the Olympia website to plan their move, get moving estimates, and learn more about this Boston-based moving company, Olympia wanted to overhaul and streamline the entire online experience for their clients.

The new website features:

  • A sleek, modern design that’s equally beautiful and functional on mobile devices. This was essential, as more and more of our clients are now planning their move on their phone.
  • Simplified navigation, designed to guide clients through the site to plan a move customized to their needs.
  • A complete content rewrite, clarifying and eliminating fluff to ensure that all the pages are valuable and setting the table for a transparent, guided moving experience for our clients.
  • Olympia’s industry-famous Move Planning Center has a new look and more content than ever, including a new How to Pack video series, easy access to The Olympia Move Portal (where clients can track and manage their move online), and address change tools.

This website launch is only the first phase to the changes coming to olympiamoving.com, with a new commercial website and online estimate experience coming later this year.

Special Olympics Team USA Departs for World Games With Help From Olympia Moving & Storage

Victor & Nick of Olympia Moving & Storage welcome the Special Olympics World Games athletes at the airport

Over the weekend, athletes with intellectual disabilities from all over the country flew to Washington DC for final preparations for their most anticipated event of the year: World Winter Games Austria 2017. The athletes have been training all year to complete in one of the biggest sporting events in the world, featuring 2700 athletes from 107 countries.

Upon arrival in Washington DC, Special Olympics Team USA was greeted by the professional movers of Olympia Moving & Storage, a leading Washington DC moving company. The Olympia Movers welcomed the team as they arrived and loaded their sports equipment for transportation and storage while they were in DC.

On Monday, the Olympia Moving truck filled with the athletes’ equipment joined the police escort to transport to Dulles airport for their departure to Austria in style. Cheerleaders, fans with signs, law enforcement, and the Olympia Movers were all there to cheer for Special Olympics Team USA and wish them luck at the Games.

This logistics donation was just one part of Olympia Moving & Storage’s sponsorship of Special Olympics. This is the Washington DC moving company’s fifth year donating services to the Virginia and Massachusetts teams for fund-raising events, sports competitions, office moves, and more.

“Through our work with Special Olympics, our team has seen firsthand what focus and dedication can accomplish” says Michael Gilmartin, Founder & CEO of Olympia Moving & Storage. “Our crew loves the opportunities to meet these athletes, and we were excited to play a small role in sending these athletes to compete on the world stage.”

Ellen Head, Director of Development for Special Olympics Virginia, who helped coordinate athlete send off said “Thank you to our long time Dulles Plane Pull partner Olympia Moving & Storage for helping Special Olympics USA get ready to head to Austria for the Special Olympics World Games 2017. You are just plain awesome!”

To learn more about Olympia’s sponsorship of Special Olympics, visit http://www.olympiamoving.com/specialolympics

Olympia Moving & Storage Earns 2016 Angie’s List Super Service Award

Olympia Moving & Storage is proud to announce that their Boston branch has earned the Angie’s List Super Service Award! This is Olympia’s company’s first time earning this award. Angie’s List Super Service Award represents peak service in the home service industry, and is only rewarded to companies who:

  • Are in the top 5% of their service category as reviewed by Angie’s List customers. This makes Olympia Moving & Storage one of the best moving services in Greater Boston!
  • Earned a “A” rating in overall and recent grade
  • Are in good standing with Angie’s List and pass a background check

“Olympia’s staff and crew work relentlessly to turn moving, usually a stressful event, into a seamless and positive experience,” says Michael Gilmartin, Founder and President of Olympia Moving & Storage. “We are so thankful to our wonderful customers for recognizing our efforts on Angie’s List.”

Olympia Moving & Storage is so proud to have earned this award from one of the top consumer review sites! It is especially meaningful to be recognized based on the feedback of the wonderful families we worked with in 2016.

If you need Super Service for your next move, give Olympia Moving & Storage a call at 800-222-4744 or request an estimate online.

Boston Moving Company Partners with Flutter to Give Away Free Allston Christmas Move

The notorious Boston moving date, September 1st, is just around the corner. Nicknamed “Allston Christmas,” September 1st is the date when 79% of Boston’s leases begin. This move date is infamous in Boston, the roads are jammed with moving and rental trucks and the streets are flooded with abandoned belongings. In an effort to make this miserable moving day a bit brighter for one Boston resident, Olympia Moving & Storage is teaming up with Flutter, an online fund-raising platform. A $8 donation to Special Olympics Massachusetts via Flutter gives Bostonians the chance to win the Allston Christmas gift of a free move on September 1st.

Enter to win a free move on Allston Christmas!

Click here to enter to win the free move on Allston Christmas September 1st!
Click here to enter to win the free move on September 1st!

“Having run the @BostonTweet Twitter account for 8 years I know how popular and dreaded September 1st is in the city,” says Flutter founder Tom O’Keefe. “I thought partnering with Olympia Moving to make moving easier for someone would be very timely and help raise a lot of money for the Special Olympics Massachusetts.”

Flutter was created by Tom O’Keefe last year as a way to get more people involved with charitable donations, regardless of their income. The idea was to create the opposite of an auction and give everyone the chance to win a prize for donating to charity regardless of their financial wealth. So far they have raised almost $70,000 for Boston-area charities.

“We’re very excited to be partnering with Flutter for this Free Move for Allston Christmas contest,” says Michael Gilmartin, President of Olympia Moving & Storage. “Flutter has raised thousands of dollars for local charities, and it’s an innovative way to raise funds for another partner of Olympia’s, Special Olympics Massachusetts.”

Special Olympics Massachusetts was the natural choice to benefit from this campaign, as Olympia Moving & Storage has been a corporate sponsor of the organization since 2013. Olympia Moving & Storage provides free logistics services for Special Olympics’ competitions and fundraisers, and contributed over $50,000 in monetary and in-kind donations to Special Olympics athletes last year.

Boston residents can enter to win the free move via Flutter’s website, at https://www.experienceflutter.com/experiences/merry-allston-christmas.

In case you don’t win, you should reach out to Olympia Moving & Storage for a free Boston moving estimate online or by calling 800-222-4744.

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Olympia Opens New Philadelphia Moving Company Location

Philadelphia PA Moving Company
Olympia Moving & Storage is now open in Philadelphia, PA

Olympia Moving & Storage, a leading moving company in Boston and Washington DC, announced the opening of their newest Philadelphia moving company location.

“We are looking forward to bringing the Olympia Moving experience to families in Greater Philadelphia,” said Michael Gilmartin, President and Founder of the Boston-based moving company. “We chose Philadelphia as our newest location in response to the demand from area relocation and real estate professionals. Philadelphia’s historic homes, new condos, and universities are a perfect fit for Olympia’s 25 years of experience.”

Olympia Moving & Storage uses highly-trained moving experts, technology, and an extensive a-la-carte menu of services to provide families with a move that goes far beyond lifting boxes.

In addition to local, interstate, and international moving and storage, the new Philadelphia moving company offers relocation concierge services, designed to assist families in the luxury market with every aspect of their move. Olympia’s moving consultants recommend services to make the process smoother or accommodate for high-value items or antiques. Olympia’s concierge services include building custom crates for art, professional organizing, maid cleaning, car, and even pet relocation.

Olympia uses a combination of personalized customer service and technology to ease pre-move jitters and ensure a seamless move. Each client is assigned both a dedicated move consultant and coordinator to plan the move, guide families through the process, and be responsive to client needs. Olympia Moving customers can also track and manage their move online via the Olympia Move Portal, where they can sign and download documents, review details, access moving resources, and more.

Most importantly, Olympia Moving & Storage employs the best full-time moving professionals in the industry. Olympia’s movers practice their skills in the fully furnished Olympia Training House before stepping foot in a client home for the first time. The crews’ extensive training includes packing, furniture and home protection, moving, furniture assembly, and customer service.

“Our goal is to redefine the moving industry. We work with families to eliminate the stress and intimidation from the move so they can concentrate on enjoying their new home,” says Michael Gilmartin. “We’re excited to show Philadelphia that there’s a better way to move.”

If you’re in need of a move in Greater Philadelphia, Southern New Jersey, or Northern Delaware, request a free, no obligation moving estimate online or by calling 610-651-6090

Olympia Moving Donates Heavy Lifting to Special Olympics Massachusetts Summer Games

Olympia Moving at last year's Special Olympics Massachusetts Summer Games Move-In
Olympia Moving at last year’s Special Olympics Massachusetts Summer Games Move-In

On Friday, the athletes of Special Olympics Massachusetts will be greeted by the professional movers of Olympia Moving & Storage as they arrive at one of their most anticipated events of the year: Summer Games. The Olympia Movers cheer the teams as they pull in before unloading the buses and moving them into their dorms for the weekend, bellhop style.

The move-in to Summer Games is just one part of Olympia Moving & Storage’s role as the official logistics sponsor of the event. This is the Boston moving company’s fourth year donating services to the competition for athletes with intellectual disabilities.

Special Olympics Massachusetts Summer Games takes place June 3 – 5 at the Harvard University Athletic Complex and Boston University. Over 2,000 athletes with intellectual disabilities across Massachusetts will come to Boston to compete in sports including track & field and athletics. The event strives to promote the athletes’ abilities instead of focusing on disabilities and encourages their health.

“Our movers look forward to greeting the athletes at Summer Games each year,” says Michael Gilmartin, President of Olympia Moving & Storage. “During our past four years of sponsorship with Special Olympics Massachusetts, we’ve found that the athletes’ determination and positive attitudes inspire our team.”

“Special Olympics Massachusetts is grateful to the great staff of Olympia who volunteer their time to give our athletes a great weekend every June and for all they do year round to support our program,” says Matt Ruxton, Vice President of Sports at Special Olympics Massachusetts. “Their great staff that is willing and ready to do anything to make our events go as easy and smooth as possible.”

In addition to athlete move-in, Olympia Moving & Storage provides equipment transportation, move-out, and break-down assistance to Summer Games. The donation is part of the company’s year-round sponsorship of Special Olympics Massachusetts. Last year the Boston moving company donated over $50,000 in monetary and logistics donations to the organization

To learn more about Olympia’s sponsorship of Special Olympics, visit olympiamoving.com/specialolympics

Olympia Moving Launches Online Client Portal

Olympia Move PortalIn an industry that under-utilizes technology, Olympia Moving & Storage has a track record of leveraging technology to deliver better results. The Boston and Washington DC moving company’s latest innovation is The Olympia Move Portal, an online dashboard where customers can log in to track and manage their move.

Olympia Moving & Storage is the first local moving company to offer their customers this level of transparency into the moving process. From the moment a client initiates a move with Olympia Moving & Storage, they receive a log in to view dates, addresses, and details. Clients can also e-sign, download move-related documents and interact with their moving quotes and inventories.

The portal also provides a resource center with helpful tools and tips to ensure a successful relocation and avoid surprises on move day. Clients can message their assigned move advisor, access how-to videos, and update their address with subscriptions and the USPS.

“Timely information about a move isn’t just a convenience, it’s a necessity and a huge stress reliever,” says Michael Gilmartin, Founder and President of Olympia Moving & Storage. “Our goal with The Olympia Move Portal is to simplify planning, make our client communication seamless from start to finish, and provide a more green approach. Ultimately, we want our customers to feel confident on move day, knowing exactly what to expect.”

Olympia Moving & Storage worked in partnership with Moveware, a leading provider of software for the moving & storage industry, to develop the Olympia Move Portal. “Olympia Moving have consistently proven to have a vision for what they want our technology to do for their clients and have been extremely involved and helpful in our software development,” says Ramiro Quiros, North American Manager for Moveware. “The Olympia Move Portal is the most recent innovation from that collaboration. We believe the results are outstanding and will have a transformative impact in client satisfaction.”

Olympia Moving anticipates that the portal will become a standard for the industry in years to come; and has plans for additional technological developments to help realize efficiencies and evolve their service offering.

Olympia Moving & Storage has been relocating Boston and Washington, DC area families for more than 23 years. In addition to the Olympia Move Portal, the Olympia relocation experience features a crew of well trained relocation professionals, a personal move coordinator, specialized concierge services, and countless resources to prepare their clients for moving day.

Do you want to move with a company that uses technology to make your relocation experience easier? Click here to request a free, no obligation moving estimate or give us a call at 800.222.4744.

Introducing The Video Move Survey

cd14221f-bb58-47f2-9105-50b0ddbe876fSo you’ve made the decision to relocate. You’re doing your due diligence by getting estimates on what it’s going to cost to move. Let’s be serious, you’re busy. You don’t have time to put your life on hold to plan your relocation.

Olympia Moving & Storage knows that, so we made move planning easier with the option of getting a free moving estimate via video surveys. If you can’t change your schedule and turning your week upside down to meet with one of our moving consultants in-person, we can easily connect with you at your convenience and do a move planning walk through with just a few clicks on your phone or tablet.

As a premier moving company, Olympia Moving & Storage is always looking for ways to reach our customers in innovative and creative ways and what better way than to make your survey fit more easily into your schedule?

Sounds hard? Think again. If you opt for the video move survey option to inventory your home it’s as easy as a Facetime:

1. Intro call with an Olympia moving consultant to get an idea of the nature and specifics of your relocation
2. Our moving consultant will offer to review your move and belongings in person at your home, on the phone, or through a video survey Olympia
3. The Olympia consultant sends you an email invite to your video move survey via a link
4. You download the Crater app & connect with your Olympia consultant
5. Your Olympia Moving consultant will guide you through the walk through to discuss the specifics of what you’ll be moving

The other option for those interested in a video move survey option is to request your video survey directly from olympiamoving.com. Use the request an estimate form in the right-hand header of this page and click “request a video move survey” to schedule a video survey for a time that is convenient for you.

1. Choose your home type apartment video estimate
a. (studio, 1 bedroom, 2 bedroom)
    b. single family home
2. Preferred date of video survey
3. Preferred time of video survey
4. Some basic contact information so we can contact you
5. The option to add the video move survey to your personal email calendar

The video move survey option gives you the freedom to get your move-specific estimate at your convenience instead of re-arranging your life to meet with a sales representative. The best part is that the entire survey is recorded and saved, so you won’t have to worry about forgetting anything – you can easily review your survey and inventory afterward.

In the event that you aren’t able to set a time that works with both you and your salesperson, you can also do a self-survey that will also be saved and accessible by both you and your salesperson. Getting an estimate has never been easier!

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Olympia Moving and Storage Reviews: Client Satisfaction 2015

Olympia Moving Customer

Olympia Moving & Storage moved almost 5,000 families in 2015, and our clients continually review Olympia Moving via client satisfaction surveys they receive after their move. These reviews help our leadership and staff carefully track our quality quickly respond to outstanding issues. Here’s how Olympia Moving & Storage performed in 2015 as reviewed by our clients.

Olympia Moving and Storage Reviews 2015 Results

Click here to view the full report.

Highlights from the 2015 report

  • 94% of our clients were satisfied with their sales representative
  • 94% of our clients were satisfied with their move coordinator
  • 95% of our clients were satisfied with their crew
  • 97% of our clients said our staff and crew was professional and courteous
  • 94% of our clients would hire us again for their next relocation

The Olympia Moving team is proud of the consistently high scores we receive from our clients. It’s no secret that the moving industry has a reputation for inconsistent or sub-par customer service, but our clients’ satisfaction with Olympia Moving far exceeds not only the moving industry’s standards for customer service, but most service industries’ standards. Moving is a challenging service to provide. Olympia Moving goes into clients’ homes and handles their precious possessions under sometimes emotional, stressful, and overwhelming circumstances where a lot can go wrong. Despite these obstacles, our clients’ satisfaction with their moving services with Olympia Moving is exceptional.

How Olympia Moving Uses the Client Satisfaction Survey

Our clients’ satisfaction is the result of the Olympia Moving team’s hard work and dedication and our leadership’s commitment to constantly challenge mediocrity. The client satisfaction survey is just one part part of Olympia’s Total Quality Management program. Olympia’s managers meet to review the results of the client satisfaction survey and implement action steps to improve our weaknesses. The client satisfaction scores are also analyzed by employee to inform training and personnel decisions. The moment new Olympia Moving and Storage reviews are received from a client, they are immediately disseminated among all staff and crew members involved in the move and their managers, either to boost morale or resolve outstanding issues.

In addition to our clients feedback in these reports, you can also read out recent clients’ comments about their experience on our testimonials page, or view our ratings on review websites such as the Better Business Bureau, Google+, Angie’s List, and Yelp.

If you’re ready to move with a well-reviewed Boston or Washington, DC moving company, click here to request an estimate, or give us a call at 800.222.4744.

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