Olympia Moving is takes pride in our crews’ extensive packing and moving training, the care our team provides for your home and furniture using home protection kits, and maintaining one of the lowest claims rates in the industry. However, it is the nature of moving that things may sometimes be damaged or lost, and even in those cases Olympia wants to make sure you’re covered. That’s why we offer a range of liability plans for our clients, so you can have peace of mind on moving day.

Placing value on your possessions

When the moving crew arrives on move day, they will ask you to place a value on your possessions. Olympia’s liability for loss or damage varies depending on how you release the shipment. Your goods are not automatically fully covered for loss or damage during the move. You must select the type of protection you desire and indicate your choice, in writing, on the Bill of Lading. The Bill of Lading is the moving contract between Olympia Moving & Storage and you. The purpose of this information is to help you clearly understand the two choices available to you. A selection must be made prior to the start of any packing or moving services.

Valuation Programs

Option 1: Full Replacement Value Protection (Recommended).

This option covers repairs, replacement, or full reimbursement with no
depreciation, minus the $250 deductible. The mover will pay for the full cost of repairs if damage occurs while in our care and custody, up to the dollar amount of valuation selected. If the item cannot be repaired, we will replace it exactly or with a like item if the exact item is no longer available. If the item cannot be repaired or replaced, we will pay you cash based on the current replacement cost pending proof of value, and after application of the deductible.

Option 2: 60 cents per pound per article.

This is the minimum coverage required by the government and is provided free of charge. If your goods  are damaged or lost, the mover’s maximum liability is 60 cents per pound per article. If your goods are damaged or lost, you will be entitled to recover the depreciated value of the item damaged or lost, or 60 cents multiplied by the weight of the damaged or lost article (whichever is less).

Valuation Coverage Example

If a 10 lb chair were to sustain damage during the relocation process, coverage would be applied as follows:
• Option 1: Olympia would be obligated to repair, replace, or provide an appropriate cash settlement after application of the deductible.
• Option 2: Olympia would be liable up to $6.00 (60 cents x 10lbs).

Pricing and more information for LOCAL MOVES valuation programs (.pdf)

Pricing and more information for LOCAL MOVES WITH STORAGE valuation programs (.pdf)

Pricing and more information for INTERSTATE MOVES valuation programs (.pdf)

Important Notes On Valuation

Storage Valuation

When storage is provided under the Limited Liability plan, there is no valuation charge and your household goods will be covered at 60 cents per pound per article. When Full Replacement Value Protection is selected for your relocation, the same coverage will automatically be applied while your goods remain in storage. The cost for this coverage option is 10% of the selected transit valuation amount for each month that your goods remain in storage. During the storage period, Olympia, as the carrier (not the warehouseman), will be liable for your goods to the same extent as during the actual transportation.

Click here for more information & pricing (.pdf).

Note: Extraordinary Value

Under the Full Replacement Value Protection option, you will also need to prepare and retain a copy of the “Declaration Items of Extraordinary Value” for any boxes containing items of value in excess of $5,000 or a single item or matching sets of items with a value of $5,000 or more that are included in your shipment and give a copy of this declaration to the mover’s representative. The mover’s liability for loss of or damage to any article valued in excess of $5,000 will be limited to 60 cents per pound for each pound of such lost or damaged article, unless you specifically identify such articles on the extraordinary value declaration. It is your responsibility to study these provisions and to make the necessary declaration.

Click here to download a copy of the “Declaration Items of Extraordinary Value” form (.pdf).

Note: Limits to Liability Coverage

Please note the below situations where your liability plan may be limited or terminated:

Contents of a box packed by the client may not be fully covered as Olympia Moving cannot verify the contents’ condition or if the client used correct packing techniques. In the event that a box packed by a client is misplaced or lost during transit or storage, Olympia’s maximum liability would be $85 per missing carton as Olympia Moving cannot verify the carton’s contents. Contents of boxes with external signs of damage or mishandling and contents of all boxes packed by the Olympia Moving crew are fully covered by the valuation option you select.

If your goods are delivered to a public storage facility, the liability of Olympia will terminate. Therefore, the shipment must be inspected at the time of delivery to the storage unit in the presence of the driver, and any loss or damage must be recorded in the “Exceptions” column of the carrier’s original inventory at the time of unloading. If you desire to have Olympia continue to be responsible under the Bill of Lading liability provisions, you can have your shipment placed in storage with Olympia.