Olympia Moving & Storage Earns 2016 Angie’s List Super Service Award

Olympia Moving & Storage is proud to announce that their Boston branch has earned the Angie’s List Super Service Award! This is Olympia’s company’s first time earning this award. Angie’s List Super Service Award represents peak service in the home service industry, and is only rewarded to companies who:

  • Are in the top 5% of their service category as reviewed by Angie’s List customers. This makes Olympia Moving & Storage one of the best moving services in Greater Boston!
  • Earned a “A” rating in overall and recent grade
  • Are in good standing with Angie’s List and pass a background check

“Olympia’s staff and crew work relentlessly to turn moving, usually a stressful event, into a seamless and positive experience,” says Michael Gilmartin, Founder and President of Olympia Moving & Storage. “We are so thankful to our wonderful customers for recognizing our efforts on Angie’s List.”

Olympia Moving & Storage is so proud to have earned this award from one of the top consumer review sites! It is especially meaningful to be recognized based on the feedback of the wonderful families we worked with in 2016.

If you need Super Service for your next move, give Olympia Moving & Storage a call at 800-222-4744 or request an estimate online.

Olympia Driver Roberto Belony is Wheaton’s Driver of the Month!

Driver of the Month_BelonyA big congrats to Olympia Moving & Storage driver Roberto Belony! He has been selected among hundreds of drivers as Wheaton World Wide’s April 2015 driver of the month! Roberto is being recognized as the best among Wheaton’s intermittent fleet.

Roberto has been working with Olympia for 7 years and has been driving with Wheaton since 2009. He is a top-rated driver and this is his first driver of the month award. In his years working with Olympia, Roberto has become known for his dedication and high spirits and happy nature, no matter how tough or long the move. Roberto’s extensive experience shows in the way he handles every move.

These qualities are exemplified in a comment we received from a client Roberto moved interstate from Chelmsford, MA to Hubbard Lake, MI earlier this year:

“Roberto and his crew at our house in Chelmsford worked very hard and diligently packing and loading the truck and deserve to be recognized for a hard job done very well. They were very professional and courteous under a difficult situation….Just a few days after the 30 inch blizzard.

At the Michigan end of things …again Roberto and his Michigan crew did a marvelous job unloading the truck and relocating our furniture into our new home. I cannot say enough about the wonderful job Roberto did at both ends of the move. All of our “”Stuff”” arrived intact and we have found nothing broken or missing. At the Michigan end we are in a fairly remote location and it would be difficult for anyone unfamiliar with this area to find our house but Roberto did it contending with weather and unpaved roads.
He should be recognized for a job well done…..!!!”

Thank you, Roberto, for all you do to give Olympia Moving & Storage’s clients an exceptional relocation experience!

Roberto will receive a cash award, plaque, Driver of the Month uniform patches and equipment decals. Roberto is also now a nominee for 2015 Driver of the Year.

Roberto is one of Olympia Moving & Storage’s trained moving professionals. Olympia’s team has won several awards with Wheaton World Wide. Olympia driver Lucian Tistu also won the driver of the month recognition in 2014, and Olympia Moving won their highest honor in 2013, Agent of the Year.

Click here to read the official press release.

Olympia Moving Named 2014 Top 20 Total Quality Commitment Award Winner

Olympia Moving & Storage Total Quality Commitment AwardOlympia Moving & Storage works hard to provide exceptional interstate moving services. Our vanline, Wheaton World Wide, agrees! We are proud to announce that the Olympia Moving & Storage Alexandria, VA branch has been named a 2014 Top 20 Total Quality Commitment moving company! Olympia Moving & Storage won this award by earning one of the 20 best interstate moving quality scores out of the 340 moving companies in the Wheaton World Wide | Bekins Van Lines network.

The Total Quality Commitment scores are based on the most important drivers of customer satisfaction: claims frequencies and dollar averages, safety, estimate accuracy, and customer ratings.

This is the 11th year that Olympia Moving & Storage has earned a Total Quality Commitment award. Olympia has also earned several other awards from Wheaton World Wide, including the their Agent of the Year award in 2007 and 2014.

Olympia Moving & Storage will officially receive the award at the upcoming regional meeting. The Alexandria, VA staff, drivers, and crew will be congratulated for their excellent work with a celebratory lunch.

Olympia plans to continue to raise the standards for interstate moving quality in 2015. This year the Alexandria, VA moving company has been conducting extensive customer service training with their movers and rolling out new driver communication tools.

Olympia’s Lucian Tistu is Wheaton’s Driver of the Month!

Wheaton Driver of the MonthOlympia Moving & Storage is proud to congratulate our driver, Lucian Tistu, on his selection as Wheaton World Wide Moving’s April 2014 Driver of the Month! Lucian, a driver out of our Alexandria, VA office, is being recognized as one of the best in Wheaton’s Permanent Fleet.

Lucian has more than seven years of professional moving experience and is a top-rated driver in Wheaton’s driver rating program, a very prestigious status to achieve in the moving industry.

Clients who have relocated with Lucian certainly agree that this recognition is well-earned!  A client who recently relocated with Lucian from Clearwater, FL to McLean, VA sent us this feedback last month: “Lucian was fantastic, professional, efficient, considerate and careful. He went above and beyond in all aspects of the move. I can’t compliment him enough.”

Olympia would like to thank Lucian Tistu for his relentless care and effort to deliver an exceptional relocation experience for our clients. We are proud to point to Lucian as a leading example in our crew of trained moving professionals.

For his efforts, Lucian will receive a cash award, plaque, Driver of the Month uniform patches and equipment decals. Lucian is also now a nominee for 2014 Driver of the Year.

We look forward to proudly presenting Lucian his award when he returns from the road next month! He is delivering clients to their new homes in sunny Florida this week.

Olympia’s team has won several awards from Wheaton World Wide, including their most prestigious recognition: 2013 Agent of the Year.

Click here to read the full press release from Wheaton World Wide Moving.

2013 Total Quality Commitment Award Winner

_KES3923_resizeOur interstate partner van line, Wheaton World Wide Moving, released the recipients of the 2013 Total Quality Commitment (TQC) Award on Wednesday. Olympia Moving is proud to announce that both our Watertown, MA and Alexandria, VA moving branches are recipients of this distinguished recognition!

Additionally, the Olympia Moving & Storage Watertown, MA branch has been singled out as one of the top 20 highest-scoring agents in the TQC program across the entire van line!

This is the 10th year that Olympia Moving has been recognized by this award. Olympia received numerous other awards from Wheaton World Wide in 2013 including their top honor, Agent of the Year.

The Total Quality Commitment Award is only given to the highest-performing agents in the van line for the following metrics in the Total Quality Commitment program:

  • Packing claim frequency
  • Packing claim dollar average
  • Hauling claim frequency
  • Hauling claim dollar average
  • Warehouse claim frequency
  • Warehouse claim dollar average
  • Safety points
  • Weight estimate accuracy
  • Customer Service Ratings

Olympia will formally receive these awards at the upcoming regional meeting.

Congrats to our crew, drivers, and staff for leading the way for the quality standards in the moving & storage industry!

You can read the full press release at this link.

Olympia Moving & Storage Awarded 2013 Wheaton Agent of the Year!

Wheaton Agent of the YearOlympia Moving & Storage is very proud and excited to be selected as Wheaton World Wide‘s Agent of the Year for 2013! This award is Wheaton’s top honor, and is only awarded once a year to one of their 220 agents. This is Olympia’s 2nd Agent of the Year win, our first win was in 2007.

This honor is truly a testament to the great progress the Olympia Moving & Storage has made in all aspects of the company, including sales growth, involvement in the community, contribution to industry improvements, and above all, the quality of service we provide our clients.

“Owner Michael Gilmartin is committed to employee training and takes a hands-on operational approach,” said Mark Kirschner, CEO of Wheaton World Wide Moving. “His active involvement has helped foster Olympia’s rapid growth and high-quality service. Michael has also served on the Wheaton Agent Advisory Council and the Advertising Committee. We’re proud to have them as an interstate partner for Wheaton World Wide Moving.”

Congratulations to our drivers, crews, sales team, support staff, and leadership team, whose hard work earned Olympia this achievement!

You can read the full press release at this link.

Olympia wins Agent of the Month Award for May 2013!

Wheaton World WideOlympia Moving & Storage is proud to be honored as Wheaton World Wide’s Agent of the Month for May 2013.  This prestigious award recognizes Olympia’s commitment to delivering exceptional service, and is selected from more than 200 moving companies across the country.  This is the 5th time Olympia has been recognized as agent of the month, in addition to Olympia’s Agent of the Year award in 2007.

Thank you very much to all the drivers, crews, and support staff who worked hard to earn this award.  Congrats on being recognized for your dedication and professionalism!

Announcement from Wheaton World Wide