For moving companies, it’s the people that make all the difference. From our crews on the trucks, to our sales and coordination team, to our office support staff, Olympia always hires talented people who put the needs of our clients first.
Winter may be a slower time for moving, but the Olympia team doesn’t hibernate through the season. The company always takes advantage of the time to add improvements to the client experience, train the staff, and move the company forward. Most importantly, winter is the perfect time to hire new members of the Olympia team and prepare them for the busy summer season.
This winter, Olympia made more hires and added more new roles than ever before, marking landmark growth for the company. In addition to hiring several drivers and many new crew members, we added NINE new staff members to the office support staff, increasing our support staff 38%!
Customer Service
The biggest expansion was to our relocation coordination team, giving us the ability have an individual relationship with each client leading up to, during, and after their move. We added four new members to the department. Candace Longo, Amy Grant, and Meaghan Mitchell joined us as part of the Clark & Reid acquisition. Between them they have a combined 20 years of experience in relocation coordination. Candace will be leading the team as the department manager, her motto is that if the client feels they are not getting exceptional service at any point in the move process, she wants the coordination team to know!
Operations
In the fall, Oscar Padilla, formerly VP of a NYC-based moving solution company, joined Olympia to lead the operations department as VP of Operations. Since then, he’s reorganized the operations department to maximize efficiency, play to the strengths of our current staff, and increase the experience level of our highly-trained moving crew. As part of this re-organization, two new members were added to the operations office staff. Keith McEwen has worked with Olympia for many years as one of our top movers, and will leverage this experience in his promotion to Operations Manager in our Boston office. Travis Swalbach joined Olympia as Warehouse Manager. He’ll use his seven years of warehouse management experience, most recently with Coca Cola, to optimize the important storage branch of our business.
Sales
The Olympia Office Movers branch of our company added new commercial move consultants as part of our continuing expansion of commercial moving services. Mike Smith, who is joining us as a Commercial Sales Manager in the Boston office, comes to Olympia from working in the relocation industry in the U.K. for over 25 years. He worked for both Pickfords and TransEuro before establishing his own relocation company. Hampton Watson III comes to Olympia from working at Ryder, the well-known American-based provider of transportation and supply chain management products. He will be a Commercial Sales Manager in the Washington D.C. office.
We’re really excited to see what these talented individuals will contribute to Olympia!
Click here to meet the rest of the Olympia team.
Harvard Business Publishing
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