Olympia Moving & Storage Acquires Austin Moving Company

American Relocation and Storage’s warehouse located in Austin, TX

For Immediate Release:

AUSTIN, TX – Olympia Moving & Storage, a rapidly growing company headquartered in Boston, MA, added its fourth location by acquiring Austin-based American Relocation & Storage Systems on March 1st.

American Relocation, an interstate agent for Wheaton Van Lines, has been relocating families and businesses for nearly six decades. The company, located in North Austin, will transition to the Olympia Moving & Storage brand, making Olympia the largest Wheaton Van Lines agent. Olympia will offer Austin families local, interstate, and international moving services. The company also plans to expand their commercial division in Austin.

“We are really excited about this acquisition,” says Michael Gilmartin, Founder & CEO of Olympia Moving & Storage. “There was already a great team in place, and with our investment and support, I am confident we can be successful in this market.”  Gilmartin believes, based upon the company’s history, that Olympia will add 15-20 jobs in 2018.

Olympia is a leading provider of moving services in the Northeast and has tripled in size in the past 8 years.  In 2017 the company relocated 8,000 families.

“Olympia keeps growing because we are committed to getting it right. There is no secret algorithm, it is all about understanding our customer’s needs, being accountable, and holding ourselves to a higher standard. Our team understands this and it is reflected in our performance,” says Gilmartin.

Olympia’s success is based on a 25-year history and an impressive service record that includes an A+ rating with the Better Business Bureau and recognition as an Angie’s List Super Service Award recipient. The company places a premium on hiring, training, and technology with the goal of providing the same high level of service across their entire footprint.

“Last year 95% of our customers said they would move with us again, the result of really listening to our clients and focusing on every detail. This is a great reflection of what we are capable of,” says Gilmartin. “My goal is to redefine the moving industry, and I am looking forward to showing Austin that there’s a better way to move.”

About Olympia Moving & Storage

Olympia Moving & Storage is a full-service moving company in Boston MA, Washington DC, Philadelphia PA, and Austin TX. Since its inception in 1993, Olympia has built an unparalleled reputation for delivering exceptional local moving, interstate moving and international moving services. In addition to residential moves, Olympia offers specialized services for companies preparing for an office or commercial move. Olympia Moving is the preferred mover for numerous universities, law firms and real estate organizations. Our commitment to excellence is reflected in our 95% customer satisfaction rate and our numerous awards. For more information, visit http://www.olympiamoving.com or call 800-222-4744.

Media Contact:

Rachael Lyons | 617.231.1290 | [email protected]

2013 Total Quality Commitment Award Winner

_KES3923_resizeOur interstate partner van line, Wheaton World Wide Moving, released the recipients of the 2013 Total Quality Commitment (TQC) Award on Wednesday. Olympia Moving is proud to announce that both our Watertown, MA and Alexandria, VA moving branches are recipients of this distinguished recognition!

Additionally, the Olympia Moving & Storage Watertown, MA branch has been singled out as one of the top 20 highest-scoring agents in the TQC program across the entire van line!

This is the 10th year that Olympia Moving has been recognized by this award. Olympia received numerous other awards from Wheaton World Wide in 2013 including their top honor, Agent of the Year.

The Total Quality Commitment Award is only given to the highest-performing agents in the van line for the following metrics in the Total Quality Commitment program:

  • Packing claim frequency
  • Packing claim dollar average
  • Hauling claim frequency
  • Hauling claim dollar average
  • Warehouse claim frequency
  • Warehouse claim dollar average
  • Safety points
  • Weight estimate accuracy
  • Customer Service Ratings

Olympia will formally receive these awards at the upcoming regional meeting.

Congrats to our crew, drivers, and staff for leading the way for the quality standards in the moving & storage industry!

You can read the full press release at this link.

Olympia Moving & Storage Awarded 2013 Wheaton Agent of the Year!

Wheaton Agent of the YearOlympia Moving & Storage is very proud and excited to be selected as Wheaton World Wide‘s Agent of the Year for 2013! This award is Wheaton’s top honor, and is only awarded once a year to one of their 220 agents. This is Olympia’s 2nd Agent of the Year win, our first win was in 2007.

This honor is truly a testament to the great progress the Olympia Moving & Storage has made in all aspects of the company, including sales growth, involvement in the community, contribution to industry improvements, and above all, the quality of service we provide our clients.

“Owner Michael Gilmartin is committed to employee training and takes a hands-on operational approach,” said Mark Kirschner, CEO of Wheaton World Wide Moving. “His active involvement has helped foster Olympia’s rapid growth and high-quality service. Michael has also served on the Wheaton Agent Advisory Council and the Advertising Committee. We’re proud to have them as an interstate partner for Wheaton World Wide Moving.”

Congratulations to our drivers, crews, sales team, support staff, and leadership team, whose hard work earned Olympia this achievement!

You can read the full press release at this link.

Olympia wins Agent of the Month Award for May 2013!

Wheaton World WideOlympia Moving & Storage is proud to be honored as Wheaton World Wide’s Agent of the Month for May 2013.  This prestigious award recognizes Olympia’s commitment to delivering exceptional service, and is selected from more than 200 moving companies across the country.  This is the 5th time Olympia has been recognized as agent of the month, in addition to Olympia’s Agent of the Year award in 2007.

Thank you very much to all the drivers, crews, and support staff who worked hard to earn this award.  Congrats on being recognized for your dedication and professionalism!

Announcement from Wheaton World Wide