How a Moving Company Can Help You Survive TRID

It’s been just over a month since the new TILA-RESPA Integrated Disclosures rule, or TRID rules were put into effect, but what that means for those it affects is still unclear.

TRID paperwork

So what is TRID?

The TRID guidelines require residential real estate transactions to have new loan documentation, including two new forms.

Loan Estimate- Taking the place of the Good Faith Estimate (GFE) and the initial disclosure required under the Truth in Lending Act (TILA) This, three page, form must be provided to the buyers in a timeline similar to the previous GFE

Closing Disclosure- Taking the place of the HUD-1 Settlement Statement and the final TILA forms, the closing disclosure creates some new delivery date requirements.

This document must be issued to the borrower at least 3 days prior to closing. If this does not occur, the closing will be delayed up to 7 days.

Lenders require that the information contained in the closing disclosure (fees, taxes, closing cost, insurance, etc.) be finalized no less than 7-14 days prior to closing in order to give them enough time to generate the new closing disclosure in a timely manner.

Borrowers will have three days after receipt of the Closing Disclosure to review the form and its contents. Starting upon “receipt” of the Closing Disclosure form by the borrower, and unless there is some receipt confirmation of the form, the form is “deemed received” three days after the form is mailed. As a result of this, the review period may be six business days from mailing to loan signing.

Any changes made to the Closing Disclosure after its delivery to the buyer may trigger a new 3 day waiting period or additional disclosure or review periods, which is why accuracy is very important.

Why should you care?

The new TRID regulations are meant to benefit borrowers by simplifying documents and making loan terms more clear, but as lenders and borrowers transition into the new TRID rules, delayed closings are bound to occur.

Prior to the TRID rules, it took approximately 45 days from the loan application submission to the time of closing. Post-TRID regulations impose new waiting periods where lenders must submit disclosure forms to borrowers, and inaccuracies in paperwork by the lender or borrower as well as strict re-submission timelines will lead to delays in closing.

How can you protect your move?

  • To try to avoid any unforeseen issues that could delay the closing, the National Association of Realtors is recommending completing the walk-through seven days prior to the scheduled closing.
  • Make sure the information you provide is accurate and read documents thoroughly. TRID regulations aim to protect the buyer from surprises, so use it to your advantage.
  • Hire professional moving services who can anticipate your needs and expectations. If your move date changes you’ll want to work with someone who can facilitate the need for a schedule change without issue.

Olympia Moving & Storage’s TRID Protection Program

Strict TRID timelines and delays in closings will affect the entire relocation process. Most moving companies don’t have the capacity to handle move date changes, leaving families without a mover.

Olympia Moving & Storage has the manpower and infrastructure to work with you through the transition and delays by offering:

No fees for move date changes– as long as we have available crews we have the flexibility to accommodate unexpected changes that may occur.

$150/night sealed truck storage– Your belongings are important. If you can’t move into your home right away, don’t worry. For just $150 per night per truck, Olympia will hold your belongings on a locked and sealed truck until your new home is available.

Our goal is to be a resource to our clients during their relocation, no matter what TRID throws our way.

Are you ready to get your moving estimate?

Call Olympia Moving & Storage at 800.222.4744 or request an estimate and discover all of the ways that Olympia Moving & Storage can make your relocation easier.

You might also be interested in:

 

Free Moving Coloring Page for Kids

Moving with kids is never an easy task. From breaking the news to settling into your new home, there are plenty of ups and downs – including a lot of idle time for your antsy little ones.

Looking for something quiet to keep your kids busy, and maybe even quiet, while you prepare for your move?

Olympia Moving & Storage has you covered with our free moving coloring page, designed to make moving with children a little easier for your family! This free coloring page is a great way to help small kids grasp the concept of moving and get excited for their new home.

Download our free moving coloring page for your kids

moving coloring page for kids

As always, Olympia Moving & Storage is here to help with all of your relocation needs.  For more tools for moving with kids, including book recommendations on the topic, check out our blog post on moving with kids.

Have other questions about moving or looking for moving tips? We’d be glad to help, just give us a call at 800.222.4744

Ready to start planning your move with kids? Click here to request a free moving estimate with Olympia Moving & Storage.

You might also be interested in:

Packing Don’ts for Moving

Packing is hard and tips are always welcomed.  Everyone has heard about the packing dos, but packing don’ts are just as important, and not following those guidelines could end up adding time and money to your move.

We’ve been moving families for over 20 years.  Olympia Moving & Storage provides full packing services, but many of our clients also pack themselves.  We see our self-pack clients make the same mistakes over and over again.  Below are the most common packing don’ts we see our clients disregard. These packing don’ts are moving time-savers and prevent moving damage, whether you’re moving yourself or working with a moving company.

packing don'tsLocal Moving Packing Don’ts:

  • Don’t pack books in medium or large boxes, you’ll over-pack and boxes could break during the move, or worse, you could pack a box too heavy to move.  Always pack books, CDs, and files in small 1.5 cu.ft. boxes.
  • Don’t forget to disassemble your lamps and lampshades and pack them in appropriate boxes, 6.1 cu.ft. boxes are best. Lamps and lampshades cannot be wrapped, they must move in a box or risk damage.
  • Don’t pack your fragile items or books into plastic totes. This does not securely protect fragiles from damage and will over pack the tote, making it too heavy to lift.  Wrap fragile items and pack them into 1.5 cu.ft. boxes, or pack fragile dishware into 5.1 cu.ft. dishpack boxes.  Those boxes have thicker walls for better protection.

Interstate Moving Packing Don’ts:

  • Packing artwork and mirrors can be scary, but it’s important to remember that bubble wrap isn’t enough to protect them. Artwork and mirrors must be packed in mirror or artwork boxes to avoid damage.
  • Vases and plant pots must be boxed and cannot be placed freely in your moving vehicle or they will get damaged and may cause other items to get damaged as well.
  • Don’t transport your items in trash bags. Your belongings aren’t garbage and while this seems like an easy packing cheat, your bags will rip in transit. Bags are also cumbersome and can’t be stacked to utilize space in a moving vehicle.
  • Floor lamps must be dismantled and packed in a tall lamp box.

General Moving Packing Don’ts:

  • Moving filing cabinets can be daunting.
    Large filing cabinets (3-5 drawers) must be emptied completely or they will be too heavy to carry.
    Small cabinets (2 drawers) can remain full but emptying them will be appreciated by your movers or helpful friends.
  • Dressers are best to be emptied at least halfway and should only contain clothing and linen
  • Fragile items, books, and jewelry cannot be transported in drawers of furniture items.  They may damage the furniture piece, make it too heavy, or run the risk of getting lost or damaged if not packed properly.
  • All containers must have tops to ensure items are not susceptible to damage or displacement. This will also ensure that all boxes and items can be stacked inside the moving vehicle.
  • All boxes should be filledas best as possible to ensure safe transport and loading. If the space is not used items are more likely to shift and get damaged during transit, and boxes could collapse while they are stacked in the moving truck.

Our general rule of thumb is that everything that fits in a box, should go in a box!

Have other packing questions?
Call us today at 800.222.4744 or click here to request a free, no obligation moving estimate and start planning your move.

If you’re still intimated by packing, no problem! Request an pricing for full or fragile packing services as part of your estimate with Olympia Moving & Storage.

You might also be interested in:

 

Resources for Moving Senior Citizens

Resources for Seniors Moving

Olympia Moving relocates hundreds of senior citizens every year.  Whether our clients are moving interstate to their retirement destination or downsizing locally, arranging a seamless move for seniors has its own unique challenges.  Our move consultant Ben Knowlton discusses some of these challenges in this video.  When Olympia Moving works with senior citizens moving we adjust our process to work patiently with the client and stay in constant contact to reduce worry and stress.

We’re always exchanging ideas with other thought leaders in the relocation industry.  Bill Mulholland is the Founder and CEO of one of Olympia Moving’s partners, American Relocation Connections.  ARC works with top service providers like Olympia Moving to deliver corporate and individual relocation from top to bottom.  As an expert in relationship-based relocation,  Bill shares his tips for relocating seniors:

By Bill Mulholland, Founder and CEO of American Relocation Connections

Are you or a loved one moving homes as a senior citizen? The moving process can feel overwhelming and exciting, and there’s a lot of work to be done. All moves take careful planning and execution, but luckily, with the proper foresight and resources, you can make your relocation smooth and painless.

Use this five-step resources guide to help you tackle that big To-Do list.

1. Arrange for support throughout the move

Do you have an adult child who will help you with the moving process from beginning to end? Moving as a senior citizen can be complex because adult children may be too tied up with jobs or obligations from thousands of miles away.

If this is the case, never fear – you can always hire a “senior move manager”, or a professional who will take you through the steps of moving from packing the first box, up until making sure the phone lines at your new home are connected!

To find a senior move manager in your area, check with the National Association of Senior Move Managers.

2. Economically dispose of your unwanted items

Chances are, if you have been living in the same home for many years, you have accumulated treasure and junk alike. When you relocate, make this an opportunity to clean away the stuff you don’t really need. Be selective when choosing what to take with you to your new home – the more you decide to bring, the more it will cost you in time, money and valuable space. Rather than throw everything out, you can sell goods to antique vendors, tag sales or auctions, or even recycle some items for cash back!

To find an estate sale near you, look on EstateSales.net, where you can find a company to sell your items for you, or you can hold your own yard sale and advertise on the site. If you’re not sure how to price your goods, check out this infographic for some basic tips to holding a successful yard sale.

3. Pre-arrange your new floorplans

Now that you have thrown away your unwanted items, you can start to plan how you want everything to look in your new home. If you have hired a senior move manager, they will happily sit down with you to discuss how furniture will be arranged in your new home. The benefit of pre-arranging your floorplan is that you can arrive at your home and happily find everything already where you expect it to be.

For free online software to help you plan your new arrangements, consult these recommendations by Apartment Therapy. If you are feeling overwhelmed by the detailed aspects of the software, you can always draw a floorplan out by hand and show this to your moving team.

4. Organize travel plans and travel partners

If you are relocating across town, getting to your new home could be as short as a 20-minute drive on the freeway. However, if you are moving across the country, you might be flying out to your home – or even taking a train all that way. It may be helpful to consider if you would like someone to travel with you.

When you are planning your move, be sure to ask your travel partner far in advance so they can block out their schedule. You might choose your child or a close friend to accompany you to your new home. Senior moving managers can also travel with their clients from the old house to the new to make sure the trip goes smoothly.

If you would rather hoof it yourself, be sure to check a few travel tips so you can be as prepared as possible for your trip.

5. Unpacking and settling down

Don’t forget to plan for what comes after the unpacking! Do a bit of research about your new home. What are some nearby community events? If you are moving to be closer to your family, arrange a pre-set schedule to spend time together, whether that is every Tuesday or every other weekend – whatever you need to feel at ease in your new home.

If you will not have a car, look for travel arrangements. Most public transportation systems have senior discounts, and if you prefer to use a taxi system, research which cab companies are the cheapest and most reliable. There are also specific transportation services for senior citizens available. Find a transportation program in your new city with Eldercare’s service locator.

Moving as a senior citizen can sound like a tiring process, but it doesn’t have to be. Plan ahead and don’t be afraid to ask your friends and family for help; that’s what they are there for!

Use the resources in this guide and look for services that you can utilize to make the moving process easier on yourself. Oftentimes, if you simply ask your moving company for their tips and insight, they will have some great advice for you. Before you know it, you’ll have moved into your new home and all settled in!

Bill Mulholland has been in the relocation industry for 15 years and is the founder and owner of American Relocations Connections (ARC), an innovative third-party relocation company operating both domestically and globally.

If you need a relocation partner in everything from real estate to moving to mortgage contact American Relocation Connections to get started.  Are you a senior citizen moving soon, or are you ready to assist a loved one with their relocation?  Call 800.222.4744 for a free moving estimate from Olympia Moving & Storage, or request an estimate online.

More resources for seniors:

You might also be interested in:

 

Non-Binding Moving Estimates vs. Binding Moving Estimates

EstimatesSo you’re almost ready to hire a moving company! You’ve done your research, 2-3 companies have met with you to perform a pre-move survey, and now these reputable movers have sent you itemized moving estimates. As you compare these companies’ move plans, proposed services, and the bottom lines, be sure you’re clear on which of the three kinds of moving estimates you are reviewing: a non-binding moving estimate, a binding moving estimate, or a not-to-exceed moving estimate.

So what are the differences between these three types of interstate moving estimates?

Non-Binding Moving Estimate

The non-binding moving estimate is the most common kind of interstate estimate. It means that the price that is presented to you is a projected cost for your move, provided to help you anticipate the cost, select a company, and plan a budget. It is not a contracted or guaranteed price, it is simply what the company thinks the final price of your move will be based on the inventory and services you discussed. If the actual services end up totaling less than your estimate, then you will pay less than the estimated price. If the actual services end up totaling a little more than your estimate, then you will pay a little more.

If you’re looking to pay the lowest price for your move, a non-binding estimate is your best choice, as your final bill can potentially be lower than estimated.

Most interstate move estimates are non-binding. The main components of the interstate estimate are the weight of your move and number of packing materials. The company will estimate what your total weight will be based on the inventory they created with you. After everything is loaded, the truck will be weighed to determine the actual weight. If the actual weight and materials used are less than estimated, then you will pay less. If the actual weight and materials used are more than estimated, then you will pay a little more.

A common question about non-binding estimates is whether the client can expect their moving estimate to be accurate. The answer is, absolutely! As long as what you end up moving and packing is what was agreed on the estimated inventory, the estimate should be very accurate. Estimate accuracy plays a large role in a client’s satisfaction, so every reputable moving company strives to provide the most accurate estimate possible, otherwise they risk losing their good reputation and future business!

Also keep in mind that an interstate moving company cannot require you to pay more than 110% more than a non-binding estimate prior to interstate delivery, and the client is not obligated to pay any charges exceeding 110% until 30 days after delivery. So it is certainly in the company’s interest to be accurate.

Binding Moving Estimate

A binding moving estimate may sometimes be quoted for an interstate move. A binding estimate means that you must pay the transportation price listed in the estimate, even if the final weight of your move is more or less than estimated.

The benefit of the binding moving estimate is that the transportation price is guaranteed, so you know exactly what your bill will be after the move. However, binding estimates may result in the client paying a little more for that guarantee. You may notice that the majority of binding estimates have a higher bottom line than non-binding estimates.

Keep in mind that for most binding estimates only the transportation part of the estimate is binding (the bulk of the estimate, which is based on the shipment’s weight). For example, if your binding estimate was based on self pack, the client packing everything, but then on move day you choose to have the moving company pack everything, then the packing was an additional service you requested and will be added on top of the binding transportation cost on the final bill.

Local Moving Estimate

Almost every local move estimate is a non-binding estimate, it is very rare for a local move estimate to be binding or not-to-exceed. The main components of local estimates are an hourly rate for the labor and truck plus the packing materials used. Therefore, for a non-binding estimate, you will pay less if the actual move requires less time and materials than estimated, and conversely, you will pay a little more if the actual move requires more time and materials than estimated.

Are you ready to get your interstate moving estimate? Call Olympia Moving & Storage at 800.222.4744 or fill out the estimate request form. Olympia moved families to every state in the USA last year!

You might also be interested in:

Estimating the Number of Boxes For Moving

Estimating number of boxes for movingOur moving consultants are all experts in estimating the weight, volume, and costs for a move, but even they will agree that estimating the number of boxes for moving can be tricky. Truthfully, the number of boxes you need to purchase to start packing is completely variable and unique to every relocation. Some homes are sparse, some families are pack rats, and even the types of boxes needed are unique to what you own.

Therefore, the most accurate way to determine how many boxes you need will always be to have a professional moving consultant do an in-home survey and produce a cube sheet. The cube sheet will include the number and types of boxes you will need to start packing, and that list will be completely customized to your items.

However, sometimes you just need a rule of thumb to purchase boxes and start packing. Here are some averages and generalizations we use for estimating the number of boxes needed for a move:

Before you get started, click here to learn more about the types of boxes sold for packing for a move.

 

Average number of boxes needed to pack an apartment or condo:

ROOM 1.5 cu. ft. small box 3.1 cu. ft. medium box 4.5 cu. ft. large box 5.1 cu. ft. dishpack box Wardrobe Boxes
Kitchen 2 5 4 4 0
Living Room 2 3 2 1 0
Dining Room 0 1 0 2 0
Master Bedroom 1 5 5 0 4
Bedroom #2 1 3 3 0 2
Bathroom 2 0 2 0 0
TOTAL 8 17 16 7 6

How many boxes to move a one bedroom apartment? Approximately 45 boxes. About 54 boxes are required for a two bedroom apartment.

Average number of boxes needed for a single family home move:

ROOM 1.5 cu. ft. small box 3.1 cu. ft. medium box 4.5 cu. ft. large box 5.1 cu. ft. dishpack box Wardrobe Boxes
Kitchen 4 6 4 6 0
Living Room 4 4 4 2 0
Dining Room 0 2 0 4 0
Master Bedroom 3 6 8 0 6
Bedroom #2 2 5 5 0 2
Bedroom #3 2 5 5 0 2
Bathroom #1 2 0 2 0 0
Bathroom #2 2 0 0 0 0
TOTAL 19 28
28 12 10

How many boxes to move a house? Approximately 100, depending on the number of bedrooms, and of course the volume of belongings.

These estimates only take into account an average home set-up.  Think about which things you tend to have more of than the average household, then add boxes based on that.

  • Don’t forget about adding boxes to pack hall closets, basements, attics, garages, and sheds.
  • If you have many books, papers, or records, add more 1.5 boxes.
  • For more knick-knacks, small appliances, and miscellaneous, add more 3.1 boxes.
  • For more clothes, blankets, pillows, and stuffed animals, add 4.5 boxes.
  • For additional kitchenware, add 5.1 boxes.

Paper and Tape

  • Tape: purchase 1 roll of tapes for every 10 boxes
  • Packing Paper: purchase 25 lbs of packing paper for every 2 dishpack boxes, this is enough to cover those dishpacks and additional fragiles in the other boxes

Other tips and rules of thumb for estimating boxes:

  • Don’t forget your mirrors and artwork!  Add 1 mirror carton for every 2 large frames in your home.
  • Do you have bookcases?  Add 6 additional 1.5 boxes for every bookcase in your home.
  • For closets with hanging clothes, a wardrobe box will hold 2 feet worth of hanging items, so just measure the width of your closet to determine how many wardrobe boxes you need.
  • Moving.com has a handy packing materials calculator that is also a good guideline for estimating boxes.

Ready to purchase boxes? If you’re packing for a Boston, Washington D.C., Austin, or Philadelphia move you can request a free box delivery by filling out this form.

Need more packing help? Be sure to check out:
Packing Resource Center
Free Printable Moving Box Labels
9 Items You Shouldn’t Bring When Moving

Decluttering for your Washington DC Move: Furniture Donation Pickup in Washington DC

Furniture Donation PickupIf you are trying to declutter your home prior to a Washington, DC move, consider donating your old furniture instead of selling or trashing it. Not only is it better for the environment, but it is a chance to do some good. Donating furniture is easy with our list of organizations that offer furniture donation pickup in Washington DC, Northern Virginia, and Maryland.

There are plenty of good reasons to donate furniture prior to your move, including:

  • Saving money: the less items you have to move, the more inexpensive your move will be
  • Streamline the move: some of your furniture may not fit through the doorways or stairways of your new home, get rid of those items before move day to reduce stress
  • Redecorating: a new home is the perfect opportunity to get rid of the old to make way for a new home decor aesthetic
  • Simplifying: some studies show that less stuff equals greater happiness

These Washington DC area organizations make it easy with furniture donation pickup. If you live in the greater Boston area, don’t miss our list of organizations that will pickup furniture donations in Boston.

Charity-Net in support of Special Olympics Virginia

As proud supporters of Special Olympics Virginia, we recommend using Charity-Net to schedule a pickup of your gently used clothes, housewares, media, and furniture. Your items will go to Savers and Value Village Thrift Stores, and a portion of their sales will support the athletic programs and competitions for athletes with intellectual disabilities. You can book your pickup online. Just enter your zip code, and you’ll be presented with a list of possible pickup dates.

A Wider Circle

This non-profit provides basic need items, education, and long-term support for those in need. They accept furniture, linens, baby items, and professional attire. All your donations will be used by someone in need within days! Fill out this form to schedule a pick up or you can drop off at their office in Silver Spring.

Habitat for Humanity of Northern Virginia

Habitat for Humanity builds homes for people in need. Your donations got to their ReStores which raise money for the organization. They are in need of furniture, housewares, appliances, building supplies, and more. Fill out this online form to schedule a weekday pickup from your curb, driveway, or garage. You can also drop items at their Alexandria or Chantilly store Monday – Saturday.

Alive! (ALexandrians InVolved Ecumenically)

This non-profit is a collaboration of religious congregations in Alexandria, VA to provide a safety net for the needy in Alexandria. If you live in Alexandria, they will send a volunteer to pick up your furniture on Saturday mornings. Call 703-837-9300 x3 to schedule the pickup. Alive! also accepts housewares.

Support Our Veterans

This organization sells your donations and uses the funds for programs for veterans. Use their online form to schedule a pickup of your furniture, housewares, clothes, and more. Then just leave your items on your porch by 8 AM on your schedule pickup day.

Still have leftover furniture? You can also check out this furniture disposal directory from Wayfair.

For more packing tips, be sure to check out:
9 Essential Items You Shouldn’t Bring on Your Move
How to Pack Video Series
Selling Unwanted Items Before Moving

Why is a Moving Company In-Home Survey Important?

After you’ve done your research and selected a few moving companies you want to pursue, the next step is to call the company to schedule a moving company in-home survey appointment. We’ll review what an in-home survey appointment is, and why it’s important to have one before you select a moving company.

What should I expect during the in-home survey?

During the in-home survey, a representative from the moving company will visit your home. Together you will do a walk through of the property so the representative can take an inventory of what needs to be moved. The inventory is the key to estimating your moving costs, click here to learn more about inventories.

After the survey, you and the representative will discuss which services are required, the move plan, pricing, and any of your questions. The in-home survey usually takes about 25-45 minutes depending on the size of your property and how many questions you have.

What is the purpose of an in-home survey?

Every move is unique, but the factors of every move are the same: what needs to be moved, what are the specifications of the locations of the move, and what do you need from your mover. These are the basics that the moving company needs to plan the move and provide you with an estimated price. Without this information, the company has no idea how many crew members and trucks to send, what equipment to bring, how long the move will take, and which services you need. The best and most accurate way to obtain this information is to meet with you in your home.

How does an in-home survey benefit me?

Most importantly, an in-home survey is the best way to get the most accurate estimate of costs, bar none. The in-home survey is also your opportunity to interview and get to know the moving company. It’s also the perfect time to ask the moving company all your questions and better understand the moving process. Many of our clients say that the in-home survey experience is the reason they choose Olympia!

What should I be evaluating during the in-home survey?

Throughout the survey, ask yourself:

  • Did the representative arrive on time?
  • Is the representative dressed professionally?
  • Do you feel comfortable and trust the company’s representative?
  • Is the presented move plan comprehensive and specific to your move?
  • Is the representative able to confidently and expertly answer your questions?

When is it okay to do a phone survey?

The process for a phone survey is exactly like an in-home survey, except you will list the furniture room by room over the phone with the guidance of the representative. If you have a smaller move, such as a two bedroom apartment or less, the moving company can do a very accurate survey over the phone instead of in your home. However, if you request to do an in-home survey instead, we are happy to oblige.

If your home is larger than a two bedroom apartment, it is much more difficult to create an accurate inventory over the phone, so the in-home survey is highly recommended.

What if the moving company will not do a survey?

There are some red flags to watch for when asking for a survey. Do not hire a moving company if:

  • The company quotes you a price without a taking a detailed inventory or going through the move details with you. This means they don’t have enough information to quote you a price, therefore, they probably are not quoting you an accurate price.
  • The company wants to do a phone survey for single family home or large move. This means they do not want to take the time that is necessary to gather the information needed for an accurate quote.
  • The company refuses your request for a representative to meet with you for an in-home survey. This means they do not have a representative available to meet with you who would be a good reflection on the company.

How should I prepare for the in-home survey?

For the most part, the representative will guide you through the survey process. However, the more clarity you have on what the move entails, the more productive the survey will be. Make sure you know:

  • Which pieces are being moved
  • What you are selling or donating before the move
  • Whether you’re moving anything yourself
  • What the movers are packing vs. what your family is packing
  • Have a short list of questions for your mover to help you make a decision

When should I schedule the in-home survey?

As soon as you know what you want to move and when you’re moving, you’re ready to schedule your in-home survey. This is usually right after you sell or purchase your home, and preferably about 3-4 weeks before your preferred move date.

Looking for more information on choosing a mover? Be sure to check out:
Choosing a Better Business Bureau Moving Company
What is a Cube Sheet?
Tips for Cleaning Out Belongings Before a Move

Are you ready for your in-home estimate?
Request an estimate with Olympia Moving & Storage

Choosing a Better Business Bureau Moving Company

Olympia Moving Better Business BureauToday there are dozens of websites that allow consumers to rate their moving company. However, decades before Angie’s List or MovingCompanyReviews.com existed, consumers turned to the Better Business Bureau to learn more about the companies they were working with.

Olympia Moving & Storage has been accredited as a Better Business Bureau moving company since the inception of our business, and we are proud of our A+ rating. However, what exactly does an A+ rating with the Better Business Bureau mean?

About the Better Business Bureau moving company ratings

The main purpose of the Better Business Bureau is to make consumers aware of unethical or dishonest companies and assist consumers with disputes against businesses. There are 17 factors that go into a company’s Better Business Bureau rating, but the bulk of the rating is based on complaints against the business filed with the Better Business Bureau and how the company responds to these complaints. Therefore, it is our experience that a Better Business Bureau rating is an indicator of a company’s honesty, ethics, and legitimacy.

We’ve all heard those horror stories of dishonest moving companies in the news. Often these stories include information about the company’s very low Better Business Bureau rating. For examplem, this Boston news story about a moving company holding families’ furniture hostage cites the company’s “F” rating with the Better Business Bureau. I’m sure those families wished they had checked out their moving company on the BBB! It is an easy way to help gauge the honesty of the company you are about the hire.

About Better Business Bureau moving company reviews

To be completely honest, it is not difficult for a moving company to obtain an A+ rating with the Better Business Bureau. There are many moving companies with an A+ rating that we would not consider anywhere near the caliber of Olympia Moving & Storage. The Better Business Bureau recently also began incorporating online reviews into business’s profiles. These reviews are actually separate from a company’s BBB rating, but are a great indicator of the quality of the company. Olympia currently has a 5 star review rating with the Better Business Bureau. We suggest looking at the customer reviews in conjunction with the BBB rating to help you choose your moving company.

What Better Business Bureau accreditation means to Olympia Moving & Storage

The Better Business Bureau recently interviewed Rachael Fischer, Marketing Manager of Olympia Moving & Storage, about why Better Business Bureau accreditation is important. You can watch a video of the interview below:

You can see Olympia Moving & Storage’s Better Business Bureau profiles here:
Boston BBB profile | Washington DC BBB profile

Still need help choosing a mover? You might also want to read:

What is a Moving Broker?
Warning Signs of a Bad Mover

If you’re ready to get an estimate from an A+ rated moving company, request a free moving estimate with Olympia Moving & Storage.

What is a Cube Sheet?

InventoryWhen you call a reputable moving company, they’ll work with you to create a cube sheet (also known as an estimated inventory) for your move. A cube sheet is a list of all the furniture and boxes that you plan on including in your move.

In this article, we’ll explain what a cube sheet is, what it’s used for, and how to read one.

Creating the Cube Sheet

For most Olympia clients, the cube sheet will be created when the the sales consultant meets you at your home for the survey. He’ll do a walk through of your home, consulting you throughout on what you plan on moving. Meanwhile, the consultant will enter all your furniture and estimated number of boxes into his or her tablet. Our sales consultants can enter the information into their tablets extremely quickly using specialized moving software.

For smaller moves, such as one bedroom apartments, the sales consultant can complete the estimated inventory by going room by room with you over the phone and discussing what needs to be moved. Our sales consultants are all trained to ask the right questions to guide you through the process and ensure that we have the level of detail needed to provide you with an accurate quote.

Depending on the size of your home and complexity of your move, it can take 10 to 45 minutes for the consultant to put together the cube sheet live on site.

Our moving software contains hundreds of types, sizes, and variations of furniture pieces and boxes. So when the sales consultant adds a furniture piece to your inventory, the software knows what the average cubic feet is for that furniture piece. The software then produces a document with the subtotals and totals of cubic feet for your move. The total cubic footage is the main piece of information the sales consultant will use to plan and estimate the cost for your move.

When the walk through is finished, the sales consultant will produce the estimated inventory. This is called a cube sheet within the moving inventory because essentially what needs to be determined is the volume, or cubic feet, of all the items that need to be moved. This information is used to determine how many trucks and crew members are required for the job, and if it’s an interstate move, what is the estimated weight of the move.

Reading a Cube Sheet

Click here to see what a sample cube sheet looks like. To make it clear for the consultant and client to read, the inventory is divided by room. There are three columns. The first column is the quantity of the item, or how many of each item is in that room. The second column is the description of the item. The third column is the estimated volume, or cubic feet, of that furniture item.

The cube sheet also contains information on packing. Some boxes will say “PBO” in the description, which means “packed by owner.” That means that we are entering the box so that it’s included in the total cubic footage, but the client plans on packing the box themselves. Others will say “CP” in the carrier description, which means “carrier pack.” That means that Olympia will be providing and packing that box. A container summary at the bottom of the inventory will list all the boxes Olympia will be packing and providing for your reference.

The estimated inventory is provided to you along with the quote for your reference. Olympia recommends that all our clients check over the inventory to ensure that it’s fairly accurate. Remember, this is what your sales consultant is basing their estimate on, so if the inventory is inaccurate, that means the sales consultant didn’t have the correct information for your quote. Being on the same page as our clients for what’s being moved is important to Olympia, that’s why we take the time to create the estimated inventory with you, and give it to you for your reference. If anything changes between the time of survey and your move, be sure to let the sales consultant know so he can adjust your estimate accordingly. Major changes such as adding or removing large furniture pieces or many boxes can make a difference in our planning for your smooth move.

Do I Need a Cube Sheet?

If a moving company refuses to put together a cube sheet or estimated inventory to plan your move, that is a red flag that you are not working with a reputable company. A good moving company will take the time to understand and plan your move before providing you with a moving quote.

Also check out: