Olympia Driver Roberto Belony is Wheaton’s Driver of the Month!

Driver of the Month_BelonyA big congrats to Olympia Moving & Storage driver Roberto Belony! He has been selected among hundreds of drivers as Wheaton World Wide’s April 2015 driver of the month! Roberto is being recognized as the best among Wheaton’s intermittent fleet.

Roberto has been working with Olympia for 7 years and has been driving with Wheaton since 2009. He is a top-rated driver and this is his first driver of the month award. In his years working with Olympia, Roberto has become known for his dedication and high spirits and happy nature, no matter how tough or long the move. Roberto’s extensive experience shows in the way he handles every move.

These qualities are exemplified in a comment we received from a client Roberto moved interstate from Chelmsford, MA to Hubbard Lake, MI earlier this year:

“Roberto and his crew at our house in Chelmsford worked very hard and diligently packing and loading the truck and deserve to be recognized for a hard job done very well. They were very professional and courteous under a difficult situation….Just a few days after the 30 inch blizzard.

At the Michigan end of things …again Roberto and his Michigan crew did a marvelous job unloading the truck and relocating our furniture into our new home. I cannot say enough about the wonderful job Roberto did at both ends of the move. All of our “”Stuff”” arrived intact and we have found nothing broken or missing. At the Michigan end we are in a fairly remote location and it would be difficult for anyone unfamiliar with this area to find our house but Roberto did it contending with weather and unpaved roads.
He should be recognized for a job well done…..!!!”

Thank you, Roberto, for all you do to give Olympia Moving & Storage’s clients an exceptional relocation experience!

Roberto will receive a cash award, plaque, Driver of the Month uniform patches and equipment decals. Roberto is also now a nominee for 2015 Driver of the Year.

Roberto is one of Olympia Moving & Storage’s trained moving professionals. Olympia’s team has won several awards with Wheaton World Wide. Olympia driver Lucian Tistu also won the driver of the month recognition in 2014, and Olympia Moving won their highest honor in 2013, Agent of the Year.

Click here to read the official press release.

Guide To Moving Wine

moving wineAre you a wine enthusiast preparing for a relocation? Have you considered how to move a wine collection you have been amassing over the years?

Wine bottles are unique items to relocate because they are fragile, often extremely valuable, and the contents are very volatile.

Methods of Moving Wine

Move it Yourself: This is a good option if you have a small, valuable collection. We often tell families to move the items that are most valuable to them in their own cars if possible. This allows you to have complete control and peace of mind. Just be sure to follow our wine packing and moving tips below. You can also opt to have the moving company pack the wine, but move it yourself.

Trust to a Moving Company: This option is better for local moves than for interstate moves. You can include wine in your move along with your other household goods. This probably the best option if your wine collection is not valuable, or if it is the spring or fall seasons, when the temperatures are not extreme. If the moving company is relocating your wine, ask your consultant or coordinator if the company has wine moving experience and their method for packing and moving the wine. Some moving companies may even be able to refrigerate your wine throughout the relocation. If your wine is valuable and you select to have the moving company relocate your collection, be absolutely sure that you fill our a High Value Inventory for your collection.

Hire a Wine Relocation Professional: There are some companies that specialize in only moving wine. This option can be pricey, but it is the best choice if you have a valuable collection and you are moving over a long distance. Your moving company will have a recommendation or can coordinate the service for you. Some wine relocation companies include:

Considerations For Your Transport Decision

When you are trying to choose the best method for your wine relocation, consider the following:

Am I moving local or interstate? For local moves, a better option is moving the wine yourself or with the moving company. For interstate moves, the better option is hiring a specialized company.

How long will your items be on the truck? If your wine is valuable and the move takes multiple days, the more your wine will be exposed to temperature fluctuations. There longer the transport time, the more you should consider moving the wine on your own or with a specialist.

How extensive is your wine collection? A larger collection should be moved with a moving company or wine specialist.

How valuable is your wine collection? If your collection is valuable, you should definitely choose a refrigerated, specialized option.

What is the weather like around you move date? When the temperatures are extreme in the summer and winter, it’s more important to ensure that your collection is in controlled refrigeration during the relocation.

How to Pack Wine Bottles for Moving

Appraise your wine before you move: This is important because if there is any damage to your collection during the relocation, you will have the documentation to obtain the full value in your claim. You can often ask your local wine vendor for a recommendation for an appraiser.

Fill out a high value inventory: If a company is relocating your wine, be sure it is listed on a high value inventory. This will ensure the company keeps a special eye on it, and it will help ensure that you receive the full value in the case of a claim.

Pack wine with care: Purchase specialized wine boxes like this one. Be sure to pack wine on its side to keep the corks wet. Never pack and move an open bottle of wine.

Keep the temperature stable: To maintain the best taste and prevent the bottle from corking, keep the wine around 55 degrees Fahrenheit.

Allow the wine to rest: Due to the movement, do not open your wine for 7 days after the relocation.

Check customs laws: Some states or countries do not allow you to relocate wine across their borders.

 

Are you ready to move your wine the rest of your belongings?  Call 800.222.4744 for a free moving estimate from Olympia Moving & Storage, or request an estimate online.

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Olympia Moving Named 2014 Top 20 Total Quality Commitment Award Winner

Olympia Moving & Storage Total Quality Commitment AwardOlympia Moving & Storage works hard to provide exceptional interstate moving services. Our vanline, Wheaton World Wide, agrees! We are proud to announce that the Olympia Moving & Storage Alexandria, VA branch has been named a 2014 Top 20 Total Quality Commitment moving company! Olympia Moving & Storage won this award by earning one of the 20 best interstate moving quality scores out of the 340 moving companies in the Wheaton World Wide | Bekins Van Lines network.

The Total Quality Commitment scores are based on the most important drivers of customer satisfaction: claims frequencies and dollar averages, safety, estimate accuracy, and customer ratings.

This is the 11th year that Olympia Moving & Storage has earned a Total Quality Commitment award. Olympia has also earned several other awards from Wheaton World Wide, including the their Agent of the Year award in 2007 and 2014.

Olympia Moving & Storage will officially receive the award at the upcoming regional meeting. The Alexandria, VA staff, drivers, and crew will be congratulated for their excellent work with a celebratory lunch.

Olympia plans to continue to raise the standards for interstate moving quality in 2015. This year the Alexandria, VA moving company has been conducting extensive customer service training with their movers and rolling out new driver communication tools.

Happy Holidays! Holiday Playlist Mix from Olympia Moving & Storage!

Happy Holidays Olympia Moving & StorageHappy Holidays from Olympia Moving & Storage! We have a lot to be thankful for this year. Here are just a few of the things we accomplished in 2014:

We’re looking forward to a quick break over the holidays before getting to work to make 2015 the best year in Olympia’s history!

Olympia’s staff compiled this holiday playlist mix as a thank you to all our clients, referral sources, and business partners for a great year! You can take a listen here on Spotify.

Holiday Playlist 2014 by Olympia Moving & Storage

Holiday Playlist 2014 Tracks

Looking for more music? Be sure to check out our Songs for Moving Playlist

Decluttering for your Washington DC Move: Furniture Donation Pickup in Washington DC

Furniture Donation PickupIf you are trying to declutter your home prior to a Washington, DC move, consider donating your old furniture instead of selling or trashing it. Not only is it better for the environment, but it is a chance to do some good. Donating furniture is easy with our list of organizations that offer furniture donation pickup in Washington DC, Northern Virginia, and Maryland.

There are plenty of good reasons to donate furniture prior to your move, including:

  • Saving money: the less items you have to move, the more inexpensive your move will be
  • Streamline the move: some of your furniture may not fit through the doorways or stairways of your new home, get rid of those items before move day to reduce stress
  • Redecorating: a new home is the perfect opportunity to get rid of the old to make way for a new home decor aesthetic
  • Simplifying: some studies show that less stuff equals greater happiness

These Washington DC area organizations make it easy with furniture donation pickup. If you live in the greater Boston area, don’t miss our list of organizations that will pickup furniture donations in Boston.

Charity-Net in support of Special Olympics Virginia

As proud supporters of Special Olympics Virginia, we recommend using Charity-Net to schedule a pickup of your gently used clothes, housewares, media, and furniture. Your items will go to Savers and Value Village Thrift Stores, and a portion of their sales will support the athletic programs and competitions for athletes with intellectual disabilities. You can book your pickup online. Just enter your zip code, and you’ll be presented with a list of possible pickup dates.

A Wider Circle

This non-profit provides basic need items, education, and long-term support for those in need. They accept furniture, linens, baby items, and professional attire. All your donations will be used by someone in need within days! Fill out this form to schedule a pick up or you can drop off at their office in Silver Spring.

Habitat for Humanity of Northern Virginia

Habitat for Humanity builds homes for people in need. Your donations got to their ReStores which raise money for the organization. They are in need of furniture, housewares, appliances, building supplies, and more. Fill out this online form to schedule a weekday pickup from your curb, driveway, or garage. You can also drop items at their Alexandria or Chantilly store Monday – Saturday.

Alive! (ALexandrians InVolved Ecumenically)

This non-profit is a collaboration of religious congregations in Alexandria, VA to provide a safety net for the needy in Alexandria. If you live in Alexandria, they will send a volunteer to pick up your furniture on Saturday mornings. Call 703-837-9300 x3 to schedule the pickup. Alive! also accepts housewares.

Support Our Veterans

This organization sells your donations and uses the funds for programs for veterans. Use their online form to schedule a pickup of your furniture, housewares, clothes, and more. Then just leave your items on your porch by 8 AM on your schedule pickup day.

Still have leftover furniture? You can also check out this furniture disposal directory from Wayfair.

For more packing tips, be sure to check out:
9 Essential Items You Shouldn’t Bring on Your Move
How to Pack Video Series
Selling Unwanted Items Before Moving

Why is a Moving Company In-Home Survey Important?

After you’ve done your research and selected a few moving companies you want to pursue, the next step is to call the company to schedule a moving company in-home survey appointment. We’ll review what an in-home survey appointment is, and why it’s important to have one before you select a moving company.

What should I expect during the in-home survey?

During the in-home survey, a representative from the moving company will visit your home. Together you will do a walk through of the property so the representative can take an inventory of what needs to be moved. The inventory is the key to estimating your moving costs, click here to learn more about inventories.

After the survey, you and the representative will discuss which services are required, the move plan, pricing, and any of your questions. The in-home survey usually takes about 25-45 minutes depending on the size of your property and how many questions you have.

What is the purpose of an in-home survey?

Every move is unique, but the factors of every move are the same: what needs to be moved, what are the specifications of the locations of the move, and what do you need from your mover. These are the basics that the moving company needs to plan the move and provide you with an estimated price. Without this information, the company has no idea how many crew members and trucks to send, what equipment to bring, how long the move will take, and which services you need. The best and most accurate way to obtain this information is to meet with you in your home.

How does an in-home survey benefit me?

Most importantly, an in-home survey is the best way to get the most accurate estimate of costs, bar none. The in-home survey is also your opportunity to interview and get to know the moving company. It’s also the perfect time to ask the moving company all your questions and better understand the moving process. Many of our clients say that the in-home survey experience is the reason they choose Olympia!

What should I be evaluating during the in-home survey?

Throughout the survey, ask yourself:

  • Did the representative arrive on time?
  • Is the representative dressed professionally?
  • Do you feel comfortable and trust the company’s representative?
  • Is the presented move plan comprehensive and specific to your move?
  • Is the representative able to confidently and expertly answer your questions?

When is it okay to do a phone survey?

The process for a phone survey is exactly like an in-home survey, except you will list the furniture room by room over the phone with the guidance of the representative. If you have a smaller move, such as a two bedroom apartment or less, the moving company can do a very accurate survey over the phone instead of in your home. However, if you request to do an in-home survey instead, we are happy to oblige.

If your home is larger than a two bedroom apartment, it is much more difficult to create an accurate inventory over the phone, so the in-home survey is highly recommended.

What if the moving company will not do a survey?

There are some red flags to watch for when asking for a survey. Do not hire a moving company if:

  • The company quotes you a price without a taking a detailed inventory or going through the move details with you. This means they don’t have enough information to quote you a price, therefore, they probably are not quoting you an accurate price.
  • The company wants to do a phone survey for single family home or large move. This means they do not want to take the time that is necessary to gather the information needed for an accurate quote.
  • The company refuses your request for a representative to meet with you for an in-home survey. This means they do not have a representative available to meet with you who would be a good reflection on the company.

How should I prepare for the in-home survey?

For the most part, the representative will guide you through the survey process. However, the more clarity you have on what the move entails, the more productive the survey will be. Make sure you know:

  • Which pieces are being moved
  • What you are selling or donating before the move
  • Whether you’re moving anything yourself
  • What the movers are packing vs. what your family is packing
  • Have a short list of questions for your mover to help you make a decision

When should I schedule the in-home survey?

As soon as you know what you want to move and when you’re moving, you’re ready to schedule your in-home survey. This is usually right after you sell or purchase your home, and preferably about 3-4 weeks before your preferred move date.

Looking for more information on choosing a mover? Be sure to check out:
Choosing a Better Business Bureau Moving Company
What is a Cube Sheet?
Tips for Cleaning Out Belongings Before a Move

Are you ready for your in-home estimate?
Request an estimate with Olympia Moving & Storage

Choosing a Better Business Bureau Moving Company

Olympia Moving Better Business BureauToday there are dozens of websites that allow consumers to rate their moving company. However, decades before Angie’s List or MovingCompanyReviews.com existed, consumers turned to the Better Business Bureau to learn more about the companies they were working with.

Olympia Moving & Storage has been accredited as a Better Business Bureau moving company since the inception of our business, and we are proud of our A+ rating. However, what exactly does an A+ rating with the Better Business Bureau mean?

About the Better Business Bureau moving company ratings

The main purpose of the Better Business Bureau is to make consumers aware of unethical or dishonest companies and assist consumers with disputes against businesses. There are 17 factors that go into a company’s Better Business Bureau rating, but the bulk of the rating is based on complaints against the business filed with the Better Business Bureau and how the company responds to these complaints. Therefore, it is our experience that a Better Business Bureau rating is an indicator of a company’s honesty, ethics, and legitimacy.

We’ve all heard those horror stories of dishonest moving companies in the news. Often these stories include information about the company’s very low Better Business Bureau rating. For examplem, this Boston news story about a moving company holding families’ furniture hostage cites the company’s “F” rating with the Better Business Bureau. I’m sure those families wished they had checked out their moving company on the BBB! It is an easy way to help gauge the honesty of the company you are about the hire.

About Better Business Bureau moving company reviews

To be completely honest, it is not difficult for a moving company to obtain an A+ rating with the Better Business Bureau. There are many moving companies with an A+ rating that we would not consider anywhere near the caliber of Olympia Moving & Storage. The Better Business Bureau recently also began incorporating online reviews into business’s profiles. These reviews are actually separate from a company’s BBB rating, but are a great indicator of the quality of the company. Olympia currently has a 5 star review rating with the Better Business Bureau. We suggest looking at the customer reviews in conjunction with the BBB rating to help you choose your moving company.

What Better Business Bureau accreditation means to Olympia Moving & Storage

The Better Business Bureau recently interviewed Rachael Fischer, Marketing Manager of Olympia Moving & Storage, about why Better Business Bureau accreditation is important. You can watch a video of the interview below:

You can see Olympia Moving & Storage’s Better Business Bureau profiles here:
Boston BBB profile | Washington DC BBB profile

Still need help choosing a mover? You might also want to read:

What is a Moving Broker?
Warning Signs of a Bad Mover

If you’re ready to get an estimate from an A+ rated moving company, request a free moving estimate with Olympia Moving & Storage.

Olympia Moving Pulls a Plane for Special Olympics Virginia

The Olympia Moving & Storage Plane Pull Team
The Olympia Moving & Storage Plane Pull Team
On Saturday the Olympia Moving & Storage Virginia branch came together for a great purpose: to pull a plane to support Special Olympics Virginia.

Team Olympia pulled a 164K lbs airplane to raise money for athletes with intellectual disabilities. Their pull time clocked in at 7.01 seconds.

Olympia Moving & Storage is an official sponsor of the Dulles Day Plane Pull. We provided free logistics support for the event including receiving and delivery services for supplies and event set-up and break down.

Says Ellen Head, Director of Development for Special Olympics Virginia: “Thank you! The guys are GREAT! Victor and Adrian are the absolute best. We are packed and event READY!”

Olympia also exhibited at the event, which saw 30,000 attendees and participation from 70 teams. It was a great day to raise money and bring awareness to the wonderful programs Special Olympics provides for children and adults with intellectual disabilities and their families.

Special thanks to the following who contributed to our fundraising campaign:

Union Street Media
Shelle Design
Ian M.

Check out the pictures and video from the event below! We can’t wait to beat our pull time in 2015!

In 2013, Olympia Moving contributed over $45,000 in monetary and in-kind donations for Special Olympics. Through our work with this organization, we’re inspired by athletes with intellectual disabilities, and see how competing in sports give these athletes confidence, determination, power, and joy. You can learn more about Olympia’s sponsorship of Special Olympics at www.olympiamoving.com/specialolympics

The Olympia Crew is In It to Win for Special Olympics – Plane Pull 2014!

Plane Pull 2014They carry sofas and pianos all day long, but on September 20th the Olympia Moving & Storage crew will prove that they’re the strongest around – and raise money for a terrific cause.

The Olympia Moving Crew will pull a 164K pound airplane to raise money for Special Olympics Virginia!

Olympia placed 9th out of 66 teams last year. This year, we are in it to win it! Check out the video of our 2013 Plane Pull

We would greatly appreciate your help raising money to provide programs for athletes with intellectual disabilities.

CLICK HERE TO DONATE TO SPECIAL OLYMPICS VIRGINIA

  • Olympia Moving has already kicked off the fundraising by donating $500.
  • We will publicly thank each contributor on both Olympia’s website and Facebook page.
  • If the Olympia crew pulls the plane the fastest and places 1st, Olympia will 1-to-1 match all other contributions made on the Olympia plane pull donation page.

Plane Pull is also a great family event; and includes car shows, aircraft displays and a kids zone. Come see Team Olympia pull the plane: Saturday, September 20th, 11 AM – 4 PM, Dulles Airport. In addition to our fundraising, we are also donating logistics support for the event and exhibiting one of our trucks.

In 2013, Olympia Moving contributed over $45,000 in monetary and in-kind donations for Special Olympics. Through our work with this organization, we’re inspired by athletes with intellectual disabilities, and see how competing in sports give these athletes confidence, determination, power, and joy. You can learn more about Olympia’s sponsorship of Special Olympics at www.olympiamoving.com/specialolympics

Every donation helps! Thank you for your support of Special Olympics Virginia!

Listen for Olympia in the web-series Allston Xmas

Olympia knows all about the drama surrounding moving on September 1st in Boston, after all, we’ve been doing it for 20 years! When we heard that a web-series called Allston Xmas was being made about this infamous moving day in Boston, we had to check it out.

David from the Allston Xmas crew stopped by the Olympia warehouse for an unusual purpose: to record the sounds of our trucks to be used in the sound mixing for the series. Olympia mover Dan helped by operating a truck to produce the sounds that David needed. Not a usual day on the job for our movers!

The web-series is described on their Facebook page as “Anthology web-series that follows a few dozen young people as their friendships, relationships, and attachment to material things are put to the test on moving day in Boston.” Appropriately enough, the series will be released online starting September 1st! Be sure to check it out, and keep an ear out for the sounds of the Olympia trucks!

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